Senior Customer Relationship Manager, Digital Audiences [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Relationship Manager, Digital Audiences in United States.

This senior role sits at the intersection of strategic account leadership, digital advertising, and data-driven growth. You will be responsible for managing high-value, complex client relationships and driving long-term revenue expansion across agency-led and direct advertiser accounts. The position requires a strong ability to navigate multi-stakeholder environments and influence executive decision-makers at the highest levels. You will design and execute forward-looking account strategies that deepen platform adoption and unlock new growth opportunities. Working within a fast-paced, cross-functional environment, you will collaborate closely with sales, product, and analytics teams. This is a highly visible role where your insights and leadership directly shape client success, product direction, and overall business impact.

Accountabilities:

• Own and manage complex, high-value accounts with multiple stakeholders, ensuring strong executive-level relationships across agencies and clients.
• Develop and execute long-term strategic account plans focused on revenue growth, platform expansion, and increased data adoption.
• Lead senior-level negotiations and strategic discussions to strengthen partnerships and drive commercial outcomes.
• Identify and activate new growth opportunities, including cross-solution adoption, integrations, and pilot initiatives.
• Drive account retention by proactively identifying churn risks and implementing effective mitigation strategies.
• Contribute to new business efforts, including strategic pitches and proposal development for high-impact opportunities.
• Represent client needs internally to influence product positioning and roadmap evolution.
• Mentor and support junior team members to elevate overall team capability and performance.

Requirements:

• Bachelor’s degree required.
• 8+ years of experience in B2B sales, client relationship management, or new business development.
• Strong background in digital advertising, AdTech, media sales, or audience/data-driven solutions.
• Proven ability to manage executive-level client relationships and build long-term strategic partnerships.
• Strong commercial acumen with the ability to identify and develop multi-dimensional revenue opportunities.
• Advanced strategic thinking and planning skills, with experience shaping multi-year client strategies.
• Excellent communication, negotiation, and consultative selling abilities.
• Data-driven mindset with the ability to translate insights into actionable strategies.
• Experience collaborating across cross-functional teams (Sales, Product, Operations).
• Leadership and mentoring experience within account or sales teams.
• Proficiency in Microsoft Office Suite and strong analytical capabilities.
• Fluent English required; additional languages are a plus depending on market needs.

Benefits:

• Competitive base salary ranging from $114,900 to $193,000 annually, plus commission eligibility.
• Generous paid time off from the first year, increasing with tenure.
• Up to 16 weeks of 100% paid parental leave after one year of service.
• Paid sick leave for personal or family care needs.
• Comprehensive health, dental, and vision insurance for employees and dependents.
• 401(k) retirement plan with company matching contributions.
• Education assistance and access to extensive learning and development resources.
• Paid volunteer days and donation matching through corporate social impact programs.
• Wellness benefits, including discounted fitness and wellness memberships.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.