Patient Access
Excelsior Wellness
Front Desk Associate
Excelsior Wellness is seeking a skilled, customer-focused Front Desk Associate to support our team. The ideal candidate will bring strong customer service expertise, a positive and professional demeanor, and excellent multitasking skills. This role plays a critical part in supporting clinic operations by managing client interactions, ensuring smooth daily workflows, and contributing to a welcoming, safe, and efficient care environment.
Key Responsibilities
Daily duties include:
- Answering incoming calls and providing timely assistance to patients.
- Reviewing provider schedules and ensuring accuracy.
- Managing work queues and routing items appropriately.
- Collecting co-payments and maintaining an accurate cash drawer.
- Opening, sorting, and distributing mail.
- Scheduling patient appointments and coordinating follow-up care.
- Registering patients in the Electronic Health Record (EHR) system.
- Processing and managing internal referrals.
- Checking patients in and out for appointments.
- Supporting providers with follow-up phone calls, letters, and documentation needs.
- Scanning and indexing documents into the EHR.
- Monitoring emergency room notifications and ensuring appropriate staff are alerted.
- Verifying patient insurance eligibility and updating records.
Required Qualifications
- High school diploma or equivalent; an associate degree in a healthcare or business-related field is preferred.
- Experience in healthcare operations, patient scheduling, insurance processes, or similar administrative functions.
- Strong ability to work independently, multitask, and communicate effectively with a wide range of individuals.
- Successful completion of a criminal background check.
- Valid state driver's license.
Benefit:
Excelsior Wellness offers comprehensive medical (Providence + Cigna), dental (Lincoln), and vision (VSP) insurance packages.
- Employee insurance packages range from a $0 to $75 monthly premium.
- Medical coverage responsible deductibles ranges from $250 to $500/Annually
- Excelsior Wellness employees typically save $1,200 to $8,700 annually on premiums and $1,250 to $6,000 on deductible expenses compared to other regional employers.
But our commitment to your well-being doesn't stop there. We provide a range of additional benefits, including retirement with employer match, employer-paid life insurance, generous PTO, 11 paid holidays, free access to learning platforms, employer-paid licensing fees applicable to your role, professional development courses, and more.
At Excelsior Wellness Center, we're dedicated to providing our employees with the resources they need to succeedboth in their careers and in life. If you're ready to make a meaningful impact, we invite you to apply and join us in our mission to promote holistic mental health for youth and families.
Excelsior WellnessVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Patient Access in Spokane, WA vacancy
$21.07 - $31.6 per hour
...health and well-being of the communities we serve. FTE: .01 , Shift: variable , Schedule: 12 hr shifts Position Summary The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration....SuggestedContract workLocal areaFlexible hoursShift work- Spokane Eye Clinic in Spokane, WA is seeking a Patient Service Representative (PSR) for an onsite, non-exempt role. You will handle inbound/outbound patient interactions, scheduling, registration, and daily workflows while ensuring HIPAA compliance and accurate insurance...Suggested
$200k - $230k
...UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is... ...Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading...SuggestedPermanent employmentWork at officeVisa sponsorshipWork visaFlexible hours- $3,000 hiring bonus for eligible external candidates that meet required qualifications and conditions for payment. The Transportation Coordinator picks up and delivers geriatric, frail and/or physically limited PACE participants to and from their destinations in regular...SuggestedMinimum wageShift work
- ...direction of the Chief Nursing Officer (CNO), the Program Manager of Patient Experience oversees, coordinates and guides patient experience... ...in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Full timePosting Date: 20...SuggestedMinimum wageLocal areaShift work
- ...Patient Admissions Coordinator - Patient Access Patient Admissions Coordinator - Patient Access at Providence Holy Family Hospital in Spokane, WA Schedule Details: Supplemental or Per Diem no guaranteed hours, Variable Shift ***This position requires flexibility...Daily paidShift workNight shiftAfternoon shift
$21.92 - $31.25 per hour
...place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or... ...accurate information about services, locations, providers, and access options. Schedules follow-up appointments before the patient...Full timeStart working today$17.13 - $28.56 per hour
...Description Northwest Orthopaedic Specialists (NWOS) is seeking a Patient Service Representative to join our team. As the first point of... ...Jobs: Front Desk Receptionist, Medical Receptionist, Patient Access Representative, Medical Office Assistant, Healthcare Customer Service...Temporary workWork at officeMonday to FridayShift work- CHAS Health is hiring to improve access to care by answering and directing incoming calls, coordinating referrals, and managing health records. The role emphasizes patient-centered service, accuracy, and responsiveness. As the first point of contact, you will deliver information...
$25 - $30 per hour
...Dental Patient Coordinator Preferred Search Group is partnering with a top-rated dental practice in north Spokane to find a Dental Patient Coordinator. The ideal candidate will have previous experience working in a dental office with excellent communication skills....Work at office$20 - $22 per hour
Patient Coordinator page is loaded## Patient Coordinatorlocations: Spokane Valley, Washingtontime type: Full timeposted on: Posted Todayjob requisition id: R2026-003978At Aspen Dental, we put You first, offering the security and job stability that comes with working with...Full timeFlexible hoursNight shift- OBJECTIVE In a positive and cheerful manner, serve as the patient and optometrist contact regarding appointment scheduling, billing procedures, out-of-pocket expenses and transportation requests. REPORTS TO Site Manager STATUS 3/4 time (30-39 hours per week) SCHEDULE...Flexible hours
$20 - $25.48 per hour
## Patient Care Technician - PCTApplyremote type: Onsitelocations: Spokane, WAtime type: Full timeposted on: Posted Yesterdaytime left... ...AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.Treatment:* Welcome assigned patients and inquire as to their...Hourly payWork experience placementImmediate start- ...Spokane seeks a Financial Counselor to support the business office post-discharge by delivering accurate financial information to patients and coordinating with insurance companies. You will verify intake data, assist with Medicaid enrollment, manage upfront collection...Work at office
$22.33 - $31.27 per hour
...the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you searching for better work-life...Work at office$18 - $31.89 per hour
.../hr (Dependent on Experience) Responsibilities ROLE AND RESPONSIBILITIES Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing...Work at office$18.24 - $26.24 per hour
...Patient Experience Representative I At MultiCare, you're more than just a job title you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions...Contract workWork experience placementShift work- ...-Hour (08:00 - 16:30) Total hours: 40 Description The Patient Scheduler is an office-based, non-clinical position responsible... ...Knowledge of Easy Rides Transportation software program. Access to an insured, reliable vehicle preferred. Have the ability...Contract workWork at officeShift work
- Universal Health Services, Inc. is seeking a Financial Counselor to promote positive patient relationships by delivering accurate and timely financial information. The role acts as the liaison between patients and their insurance, coordinating payments and supporting the...Work at office
$23.75 - $33.86 per hour
...fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture providing...Full timeStart working today$16.88 - $24.29 per hour
...dedicated to the health and well-being of the communities we serve. FTE: Full Time, Shift: Day, Schedule: Day Position Summary The Patient Experience Representative I is a crucial role in enhancing the patient experience, and is responsible for primarily checking in...Full timeContract workWork experience placementFlexible hoursShift work- ...Oncology Network's Cancer Care Northwest is seeking a front office professional to handle insurance verification, eligibility assessment, patient demographics, and financial counseling. Responsibilities include obtaining pre-authorization, documenting patient interactions, and...Work at office
- Universal Health Services in Spokane, WA, is seeking a Financial Counselor to provide accurate financial information to patients and act as a liaison between patients and insurance companies. You will coordinate with the facility Business Office and other departments to...Work at office
$20.24 per hour
Patient Services Representative (Front Desk Traveler) - General and Specialty Cardiology Cardiac Study Center/ Pulse Heart Institute, Spokane, WA The Company Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology...Full timeWork from homeMonday to FridayShift workWeekend work$18 - $26 per hour
Patient Care Coordinator Department: Front Office Employment Type: Full Time Location: Spokane Valley, WA Reporting To: Katie Eckert Compensation: $18.00 - $26.00 / hour Description Position Overview Dr. C Family Dentistry - Valley is seeking an experienced and patient...Hourly payFull time$42.09 - $65.35 per hour
...area and Northern Idaho The RN Clinician provides direct nursing services and case management related to infusion therapy for patients in the home, clinic or an alternate living site. This is accomplished through collaboration with the patient and/or caregiver, the...Minimum wageFull timeShift work- Providence is seeking a Program Manager of Patient Experience to oversee patient experience programming across our hospitals. You will coordinate initiatives, align with enterprise strategies, and guide teams to foster patient-centered care. You will collaborate with executives...
- Northwest Specialty Hospital in Spokane is seeking a detail-oriented Patient Care Coordinator for our Inland Shoulder Clinic. The role requires professionalism under stress, excellent customer service, and the ability to multitask in a busy medical office. Responsibilities...Work at office
- Providence seeks a Program Manager of Patient Experience to oversee and guide patient-centered initiatives across Providence Sacred Heart Medical Center & Children's Hospital and related facilities. The role collaborates with leaders, physicians, and frontline staff to...
$21 - $22 per hour
...TMS Technician (Medical Technician/Patient Advocate) Location: Onsite - Spokane Valley Clinic Employment Type: Full-Time, W-2 Employee, Non-Exempt Hourly Rate: $21-22/hr; Paid bi-weekly Schedule/Hours: Monday-Friday 8:30am-5pm Reports To: Regional Manager Are you...Bi-weekly payHourly payFull timeMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Access. Be the first to apply!
