Loan Servicing Specialist

Description

Overview The Loan Servicing Specialist I is responsible for maintaining customer and loan records, processing loan transactions, reconciling accounts, and supporting daily loan servicing operations. This role ensures the accurate setup and maintenance of borrower information, timely payment processing, account balancing, and compliance with internal policies and regulatory requirements. Responsibilities Create and maintain borrower records and related account information within loan servicing systems. Review and validate Beneficial Ownership documentation to ensure accuracy and compliance with regulatory requirements. Follow up with internal partners to obtain required documentation and resolve discrepancies. Reconcile General Ledger accounts related to invoices, payments, and suspense balances. Set up and assess fees associated with invoice processing and loan servicing activities. Review, distribute, and reconcile incoming wire transactions. Process routine loan payment transactions accurately and timely. Perform customer information and non-monetary loan maintenance updates. Complete transaction verification and callback procedures when required. Respond to inquiries from internal business partners regarding loan servicing activities. Prepare management reports related to compliance, account reconciliations, and operational metrics. Perform end-of-day balancing and reconciliation activities. Support additional servicing and operational tasks as assigned. Qualifications Associate degree preferred, or equivalent combination of education and relevant work experience. Minimum of 1 year of experience in banking, financial services, loan servicing, or a related field preferred. Experience working with loan servicing systems is preferred. Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Strong written and verbal communication skills. Excellent attention to detail, organization, and problem-solving abilities. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Strong interpersonal skills with the ability to build productive working relationships across teams. Ability to manage multiple tasks while maintaining accuracy and meeting deadlines. Preferred Skills Loan Servicing Payment Processing Account Reconciliation General Ledger Reconciliation Wire Processing Customer Record Maintenance Compliance Documentation Review Microsoft Excel Banking Operations Data Entry and Quality Control Experience Level Entry-Level to Intermediate Compensation $20.00 - $23.50 per hour

Additional Skills & Qualifications

Qualifications Associate degree preferred, or equivalent combination of education and relevant work experience. Minimum of 1 year of experience in banking, financial services, loan servicing, or a related field preferred. Experience working with loan servicing systems is preferred. Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Strong written and verbal communication skills. Excellent attention to detail, organization, and problem-solving abilities. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Strong interpersonal skills with the ability to build productive working relationships across teams. Ability to manage multiple tasks while maintaining accuracy and meeting deadlines. Preferred Skills Loan Servicing Payment Processing Account Reconciliation General Ledger Reconciliation Wire Processing Customer Record Maintenance Compliance Documentation Review Microsoft Excel Banking Operations Data Entry and Quality Control

Experience Level

Entry Level

This is a Contract to Hire position based out of El Monte, CA.

The pay range for this position is $20.00 - $23.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in El Monte,CA.

This position is anticipated to close on Sep 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.