Treasury Management Svcs Specialist 3

Description This position is available within the Huntington Bank Corporate office footprint. Hours for this role are 3pm - 11:00pm Central or 4-12 EST. Summary: This Treasury Management Services Specialist 3 position in the ACH Department will assist with various functions that occur with day to day ACH processing. Duties & Responsibilities: Assist with processing inbound and outbound files meeting all established Federal Reserve deadlines. Meets Service Level Agreements for fraud, release date funding’s, resets, risk, rejects, answering customer calls, research, GL entries, and inputs of ACH setup and maintenance in the PEP+ system. Fully cross trained and perform all department functions consistently meeting or exceeding established level of service level agreements and department standards for individual productivity and accuracy. Knowledge of ACH processing, understand NACHA rules to perform research function. Perform Quality Review on completed work. Ability to recognize and quickly fill production gaps as needed with minimal supervision. Ability to increase personal productivity levels as needed to meet the department processing deadlines. Communicates with internal colleagues and external customers via email or phone and written correspondence; exchange information and resolve ACH research issues by researching solutions and identifying the best plan of action. Manage changing priorities with ease and remain poised and professional when facing resistance or challenge. Provide excellent customer service. Adheres to Bank Policy and Procedures. Complies with Regulatory Requirements. Follows effective controls and processes to ensure risks are measured, monitored, and controlled. Ability to follow processes. Performs other duties as assigned. Basic Qualifications: High School diploma or GED required 3 or more years of customer service experience Experience with ACH and/or NACHA Preferred Qualifications: ACH and NACHA experience. Financial Institution related experience preferred. High degree of individual initiative and ability to work both independently and as a member of a team on multiple tasks and meet fast paced required deadlines. Excellent organization and prioritization skills with the ability to independently refocus based on changing workload. Experience working with other departments to quickly resolve outstanding items. Detail Oriented. Excellent written, verbal, and listening communication skills. MS Office Suite products (Excel, Word, Access), PEP+, TMIS, Passport, and Monarch experience preferred. Contract & Work Information: Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. If you’d like to learn more about how Huntington looks out for people, visit We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to View email address on click.appcast.io Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice #J-18808-Ljbffr 0101 The Huntington National Bank