Program Manager - Custodial (Top Secret/SCI Clearance Required)

ServiceSource Inc

# Program Manager - Custodial (Top Secret/SCI Clearance Required)Applylocations: 1840 Lorton VA - Richmond Hwytime type: Full timeposted on: Posted Todayjob requisition id: 2026-9045*Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and* *strengthen communities**.***Job Summary**The Program Manager (PM) is the primary point of contact and accountable leader for the INSCOM custodial contract at Fort Belvoir. The PM oversees all contract operations, staffing, quality, training, customer communication, compliance, and readiness activities across approximately 635,000 square feet in four buildings, including controlled-access and classified environments. The PM ensures all services are performed in accordance with the Performance Work Statement (PWS), schedules/frequencies, security requirements, and customer expectations; leads transition and start-up execution; and drives a stable, responsive, and mission-aligned operation. The PM must obtain and maintain all required site access credentials and an active TS/SCI security clearance. The role operates within ServiceSource’s standardized FY27 Custodial Operating Plan, including alignment to the QC SOP, Training SOP, hands-on competency validation model, and applicable ISSA/CMI, BSCAI, and CIMS-GB-informed operational practices.**Primary Duties****Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** These duties and responsibilities will be rated on the Annual Performance Review.* Serve as the government/customer-facing point of contact for all contract matters and maintain effective communication with designated representatives regarding operations, quality, staffing, security, risks, and performance.* Direct and manage all custodial operations, personnel, resources, schedules, and workflows to ensure full contract compliance and uninterrupted service delivery.* Lead implementation of the quality control program, corrective action process, and performance monitoring approach to sustain service standards and continuous improvement.* Oversee staffing, onboarding, training, labor deployment, and supervisory execution to ensure adequate coverage and readiness across day, evening, and project work windows.* Ensure compliance with all applicable access, badging, OPSEC, SCIF, TS/SCI, safety, labor, and corporate requirements associated with the contract.* Manage contract documentation, reporting, customer updates, internal reviews, readiness activities, and issue escalation, including actions required during transition/start-up and stabilization.* Coordinate support functions as needed, including HR, Security, Training, IT, procurement, supply/equipment readiness, and subcontractor/vendor alignment in support of contract execution.* Implement and reinforce the ServiceSource QC SOP, Training SOP, and standardized observation/checklist tools applicable to the contract and ensure role-appropriate use of CompuClean/CleanCheck documentation and trend data.* Ensure employees receive hands-on task training using visual aids, equipment guides, and chemical charts, with supervisory observation, competency validation, and refresher training assigned based on deficiencies, audit findings, and operational changes.**Additional Responsibilities*** Monitor operational risks and implement mitigation plans related to staffing, access, quality, security, safety, and continuity of operations.* Provide leadership, coaching, and accountability for the Alternate Program Manager, Supervisors, and assigned staff; drive a culture of professionalism, service, and compliance.* Support customer walkthroughs, audits, inspections, and management reviews. Ensure timely closure of findings or required actions.* Maintain visibility over supply levels, equipment readiness, service logs, staffing metrics, training completion, and quality trends.* Ensure immediate escalation and response for mission-impacting, safety-related, access-related, or customer-sensitive issues.* Support zero-fail adoption expectations for the QC SOP and Training SOP and maintain audit-ready records demonstrating implementation, competency validation, and corrective action follow-through.* Use available inspection, training, and productivity information to identify repeat deficiencies, reinforce standards, and support continuous improvement across the operation.* Responsible for ensuring competency validation, refresher training triggers, and auditable training/QC records are maintained in alignment with the Training SOP and QC SOP.* Comply with corporate, operational, and site-specific custodial policies, procedures, and SOPs, including BBP, CleanCheck/CompuClean systems and standards, the QC Plan, QC SOP training, and applicable safety procedures.* Perform other responsibilities as assigned.**Qualifications: Education, Experience, and Certification(s)*** High school diploma or General Educational Development (GED) required; bachelor’s degree preferred.* Active TS/SCI security clearance required; ability to meet all applicable access, badging, SCIF, OPSEC, and NISPOM-related requirements.* Minimum two (2) years of experience and training in similar custodial services within the past five (5) years, consistent with key personnel expectations; broader program or facilities management leadership experience required.* Demonstrated experience overseeing quality, staffing, compliance, and customer-facing performance in a complex custodial or facilities environment.* Prior experience supporting secure federal, military, or intelligence community environments strongly preferred.* Baseline certification requirements per the FY27 Custodial Operating Plan Educational Pathway for Management / Quality Control roles: ISSA/CMI Accredited Auditing Professional (AAP), ISSA/CMI Certified Workloading Specialist (CWS), and ISSA/CMI Certified Professional Trainer (CPT).**Knowledge, Skills, and Abilities*** Comprehensive knowledge of custodial operations management, staffing models, schedules/frequencies, quality control, and service delivery in occupied facilities.* Strong leadership, organizational, and decision-making skills, with the ability to align people, processes, and resources to contract requirements.* Strong written and verbal communication skills and ability to interface effectively with customers, employees, and corporate support teams.* Ability to assess risk, prioritize issues, implement corrective actions, and maintain operational continuity under time-sensitive conditions.* Knowledge of safety, labor, training, and security/compliance requirements applicable to federal and classified work environments.* Ability to build high-performing teams, reinforce accountability, and drive customer-focused continuous improvement.**Physical Demands**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions**.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.**Work Environment**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the environment is generally quiet.**What We Offer – for Benefit Eligible Employees May Include:**Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:* Health coverage for you and your family through Medical, Dental, and Vision plans.* Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.* A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.* Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.* To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.* A generous paid time-off program in which the benefits increase based on your tenure with the company.We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. *We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.*
J-18808-Ljbffr ServiceSource Inc

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Program Manager - Custodial (Top Secret/SCI Clearance Required) in Lorton, VA vacancy

Program Manager (Top Secret/SCI Clearance)
...instructors. What level Clearance do I need? You must possess an active Top Secret / SCI clearance . Must be willing... ...? Using your expertise in program management, you will be providing administrative... ...You must meet the minimum requirements: ~ Active Top Secret / SCI...
Secret clearance
Civilian Contractor
Contract work
Inflow-ns
Fort Belvoir, VA
10 days ago
Hybrid Contractor Program Manager (TS/SCI)
...Associates is seeking a Contractor Program Manager (CPM) to lead NGA contracts in the... ...and financial reporting. The role requires DoD/IC project experience, PMP certification... ...or equivalent, and active Top-Secret clearance with SCI access eligibility. #J-18808-Ljbffr...
Secret clearance
Contract work
For contractors
MDW Associates
Fort Belvoir, VA
4 days ago
Senior IC Program Manager, TS/SCI Clearance, On-site
Hive Group, LLC is seeking a strategic Contractor Program Manager to lead the NGA program execution at NGA facilities in Fort... ..., schedules, financial management, and deliverables. Required is a Top Secret / SCI clearance, and experience managing large, complex IC programs....
Secret clearance
Contract work
For contractors
Work at office
Hive Group, LLC
Fort Belvoir, VA
4 days ago
Program Manager, Custodial Ops (TS/SCI)
ServiceSource is seeking a Program Manager for the INSCOM custodial contract at Fort Belvoir. You will lead all... ...assurance to meet security and performance requirements under the PWS. You will coordinate... ..., ensure compliance with TS/SCI access, and drive corrective actions...
Suggested
Contract work
For subcontractor
ServiceSource Inc
Lorton, VA
2 days ago
Senior Program Manager - Intelligence Community (TS/SCI)
$156k - $203k
...complex, mission-critical federal programs. We are seeking a strategic,... ...Contractor Program Manager (CPM) to lead, direct, and administer all tasks required to support the National Geospatial... ...engagement. An Active Top Secret / SCI Clearance is Required. This position is...
Secret clearance
Contract work
For contractors
Work at office
Local area
Immediate start
Hive Group, LLC
Fort Belvoir, VA
4 days ago
SQL Database Administrator (Top Secret/SCI Clearance)
...instructors. What level Clearance do I need? You must possess an active Top Secret / SCI clearance . Must be... ...administration and management support for... ...Implement security requirements for least privileged... ...participation in the E-Verify program. If selected for hire...
Secret clearance
Civilian Contractor
Immediate start
Worldwide
Inflow-ns
Fort Belvoir, VA
10 days ago
Scrum Master (Top Secret/SCI Clearance)
...instructors. What level Clearance do I need? You must possess an active Top Secret / SCI clearance . Must be... ...closely with the Requirements Engineer to review... ...and practices to plan, manage, and deliver... ...participation in the E-Verify program. If selected for hire...
Secret clearance
Civilian Contractor
Worldwide
Inflow-ns
Fort Belvoir, VA
15 days ago
Business Administrator (Top Secret/SCI Clearance)
...instructors. What level Clearance do I need? You must possess an active Top Secret / SCI clearance . Must be willing to... ...conducting analysis using internal program and external benchmark data.... ...? You must meet the minimum requirements: ~ Active Top Secret / SCI...
Secret clearance
Civilian Contractor
Inflow-ns
Fort Belvoir, VA
10 days ago
Head of Engineering Programme Management
Location: Fairfax, VA Clearance: Top Secret Employment Type: Full-Time About... ...an experienced Federal Program Manager (PM) to serve as the single... ...environment. *U.S. Citizenship is required.*Key Responsibilities:Lead... ...Top Secret clearance with SCI eligibility PMP...
Secret clearance
Full time
Praescient Analytics
Fairfax, VA
2 days ago
Head of Engineering Programme Management
...Job Description Job Description Job Title: Program Manager Clearance Required: TS with SCI Eligibility Location: Mark Center in Alexandria... ...seeking an experienced Program Manager with an active Top Secret clearance and SCI eligibility to lead and oversee...
Secret clearance
Contract work
For contractors
Essnova Solutions, Inc.
Alexandria, VA
8 days ago
Program Manager - Senior (Top Secret with agreement to obtain CI Poly)
...Description Job Description This job requires active TS/SCI clearance with a CI Polygraph. Please apply... ...clearance with a CI Polygraph. Program Manager – Senior Position / LCAT: Program... ...to attain SI, TK, G, HCS, and NATO Secret clearance Preferred...
Secret clearance
Contract work
Flexible hours
North Point Technology
Fort Belvoir, VA
2 days ago
Software Engineer / QA Analyst (Top Secret/SCI Clearance)
...instructors. What level Clearance do I need? You must possess an active Top Secret / SCI clearance . Must be... ...automation software programs Monitor and report... ...meet the minimum requirements: Active Top Secret... ...code, configuration management, change management,...
Secret clearance
Civilian Contractor
Worldwide
Inflow-ns
Fort Belvoir, VA
10 days ago
Systems Engineer- Top Secret/SCI | Quantico, VA
$77k - $143k
...Systems Engineer – Top Secret/SCI | Quantico, VA Cambridge... ..., CONUS position requiring an active DoD Top... ...Virtualization & Infrastructure Management ~ Manage, optimize,... ...) Required Clearance Level: Must have a... ...~ Employee referral program ~ Access to Tickets...
Secret clearance
Full time
Contract work
Casual work
Immediate start
Worldwide
Relocation package
Night shift
Afternoon shift
Cambridge International Systems Inc
Quantico, VA
7 days ago
Voice/Video Engineer (Active Top Secret Clearance with SCI eligibility)
$120k - $125k
..., apply today! Responsibilities Manage classified video conferencing infrastructure... ...needed. Qualifications Active Top-Secret clearance with SCI eligibility. Bachelor's degree... ...offers a comprehensive benefits program, including medical, dental, vision, life...
Secret clearance
Full time
Part time
For contractors
Local area
Remote work
NANA Regional Corp
Alexandria, VA
16 hours ago
Custodial Program Manager - TS/SCI Leader
ServiceSource Inc. seeks an Assistant Program Manager for custodial services at Fort Belvoir, VA. The role oversees QC, training, staffing coordination... ...compliance in a high-security environment with TS/SCI requirements. Responsibilities include coordinating shifts,...
Shift work
ServiceSource Inc
Lorton, VA
2 days ago
Senior Program Manager, DoD Contracts | Top Secret/SCI
...Processes in Fort Belvoir, VA is seeking a Program Manager to provide total management and... ...RTI mission-support contract. The role requires leading subcontractor integration, overseeing... ...DoW contract leadership, and active Top Secret #J-18808-Ljbffr People, Technology & Processes
Contract work
For subcontractor
People, Technology & Processes
Fort Belvoir, VA
1 day ago
Senior DoD Policy Analyst — Top Secret w/ SCI Eligibility
Kwaan Bear IT Solutions is looking for a Policy Analyst based in Alexandria, VA. This role requires an Active DoD Top Secret Clearance with SCI eligibility. The ideal candidate will have at least 5 years of experience in policy analysis, technical support, and communication...
Secret clearance
Kwaan Bear IT Solutions
Alexandria, VA
2 days ago
Senior Acquisition Program Manager
$180k - $220k
As a Senior Acquisition Program Manager, you will provide strategic acquisition program... ...subject matter experts to develop requirements, evaluate contract proposals, and... ...:Candidate must have a US Top Secret SCI security clearance with SAP experiencePlease Note: U....
Secret clearance
Contract work
Modern Technology Solutions
Lorton, VA
2 days ago
Head of Programme Management
...Beyond SOF is seeking a highly skilled Program Manager to lead technical management and mentorship... ...within the red cyber operations team. The role requires CONUS and OCONUS travel, about 15%, and a Top Secret/ SCI–level clearance. The Program Manager will guide...
Secret clearance
Contract work
Beyond SOF
Fort Belvoir, VA
16 hours ago
Custodial Operations Program Manager (TS/SCI)
ServiceSource, Inc. is seeking an Assistant Program Manager to oversee the INSCOM custodial contract at Fort Belvoir, VA. You... ...control while ensuring security clearance readiness and compliance with SOPs and government requirements. Responsibilities include coordinating...
Contract work
Shift work
ServiceSource, Inc.
Lorton, VA
4 days ago
Head of Programme Management
...Associates is seeking a Contractor Program Manager (CPM) to support the... ...This is a hybrid position requiring some on-site presence. The... ...must possess an active Top-Secret Security Clearance and be eligible for favorable NGA adjudication for SCI access Company Description...
Secret clearance
Contract work
Temporary work
For contractors
Work at office
Flexible hours
MDW Associates, LLC
Fort Belvoir, VA
3 days ago
Graphic Designer - Cleared (Top Secret/SCI with Polygraph)
...Graphic Designer – Cleared (Top Secret/SCI with Polygraph) Company... ...BLN24 is an award-winning Management Consulting Firm that... ...branding standards, accessibility requirements, and communication... ...preferred Active Top Secret/SCI clearance with Polygraph What BLN...
Secret clearance
Remote work
BLN24
McLean, VA
8 days ago
Head of Programme Management
Position title: Program ManagerLocation: Fort Belvoir, VAClearance required: TOP SECRET (SCI - eligible preferred)Scope: Serve as the single... ..., full-authority Program Manager. Provide total management and... ...:Active Top-Secret clearance with SCI eligibility.Prior program...
Secret clearance
Contract work
For contractors
For subcontractor
People, Technology & Processes
Fort Belvoir, VA
1 day ago
Program Manager, Threat Reduction
...Position Dexis Professional Services (Dexis) is seeking a Program Manager who will be responsible for the management and... ...from an accredited college/university. Active Top Secret security clearance with SCI eligibility. At least ten (10) years of A&AS program...
Secret clearance
Contract work
Dexis
Fort Belvoir, VA
2 days ago
Program Manager
...secure network access, data management, systems integration,... ...and managing complex IT programs supporting Army Military... ..., including initiation, requirements definition, resource... ...disciplines. An Active Top Secret with SCI eligibility clearance with ability to obtain a...
Secret clearance
Akima
Fort Belvoir, VA
3 days ago
Program Manager Jobs
$150k - $250k
...Match Insights Job Requirements Fort Belvoir, VA Top Secret/SCI CI Polygraph Career Level... ...secure network access, data management, systems integration,... ...and managing complex IT programs supporting Army Military... ...Secret with SCI eligibility clearance with the ability to...
Secret clearance
Full time
Part time
For contractors
Remote work
Clearance Jobs
Fort Belvoir, VA
16 hours ago
Supervisory Senior Program Manager
...is seeking a Supervisory Senior Program Manager for an anticipated federal program... ...financial management and accounting requirements and reform initiatives, such as... ...with senior civilians. TOP SECRET Clearance is required (TS/SCI) At Significance, your base pay...
Secret clearance
Work at office
Local area
Significance, Inc.
Fort Belvoir, VA
8 days ago
Scrum Master - TS/SCI Clearance Required
...lead SCRUM meetings and mentor teams while facilitating project planning and execution. Candidates must possess an active Top Secret/SCI clearance and have significant experience in Agile methodologies and software development processes. Located in Fairfax County, Virginia...
Secret clearance
Inflowhi
Fort Belvoir, VA
4 days ago
Dissemination Specialist (TS/SCI Clearance)
...instructors. What level Clearance do I need? You must possess an active Top Secret / SCI clearance. Must be... ...security domains Manages the sending and posting... ...must meet the minimum requirements: Senior-level qualifications... ...in the E-Verify program. If selected for hire,...
Secret clearance
Civilian Contractor
Contract work
Worldwide
Inflow
Fort Belvoir, VA
16 hours ago
Mission Trainer (TS/SCI Clearance)
...instructors. What level Clearance do I need? You must possess an active Top Secret / SCI clearance . Must be... ...training records, managing course information,... ...and tracking systems as required or designated by the Government... ...in the E-Verify program. If selected for hire,...
Secret clearance
Civilian Contractor
Contract work
Inflow-ns
Fort Belvoir, VA
10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Program Manager - Custodial (Top Secret/SCI Clearance Required). Be the first to apply!