Account Supervisor, Public Relations

About Us We are a modern marketing collective built for scale, efficiency, and impact. As the parent company, Agital supports three specialized agencies: Go Fish Digital, REQ, and WDG, with shared infrastructure, advanced technology, and deeply experienced people, allowing each brand to do its best work. Go Fish Digital is an engineering-forward performance marketing agency specializing in SEO, Generative Engine Optimization (GEO), its Barracuda AI platform, social commerce, and conversion-focused creative. WDG designs and builds complex enterprise web experiences for associations, nonprofits, foundations, universities, and other mission-driven organizations. REQ is a digital marketing and communications agency specializing in brand, reputation, and advocacy for global organizations across technology, healthcare, finance, hospitality, and real estate. Together, we operate as one collaborative ecosystem, combining deep expertise, AI-powered capabilities, and a culture of curiosity to help ambitious brands grow while creating meaningful opportunities for our people. About the role REQ, an Agital Company, is seeking a strategic, proactive, and highly organized Account Supervisor to join our growing Public Relations team in Phoenix, AZ. In this role, you’ll serve as a trusted client partner and day-to-day account leader, helping guide PR programs, integrated campaigns, media strategy, content development, and team execution across multiple client accounts. This is a leadership role for someone who can balance strategic thinking with hands-on execution. You’ll be expected to command client relationships, anticipate needs, manage complex projects, deliver high-quality work on time and on budget, and create opportunities for junior team members to grow. You should be equally comfortable developing a persuasive client agenda, counseling executives, shaping a media strategy, editing complex content, and coordinating internal teams to move work forward. If you are a confident communicator, strong media strategist, skilled writer and editor, and thoughtful mentor who thrives in a fast-paced, collaborative agency environment, we want to hear from you. What you'll do Serve as a day-to-day strategic lead across multiple PR client accounts, building trusted relationships rooted in strong counsel, proactive communication, and measurable results Own and help command client relationships on assigned accounts, including leading client meetings, developing thoughtful agendas, identifying desired outcomes, and ensuring clear next steps Build and manage complex project plans with clear timelines, resources, responsibilities, and deliverables across PR, creative, paid media, development, and other cross-functional teams Ensure longer-term strategic initiatives remain on track while managing the daily pace of client needs, deliverables, and account activity Lead the planning and execution of integrated communications campaigns, including earned media, thought leadership, executive visibility, social, content, awards, events, and other client programs Develop and guide media strategy based on a strong understanding of clients’ vertical media landscapes and how those landscapes intersect with broader business and technology trends Secure meaningful media opportunities, oversee media planning, manage top-tier interviews and placements, and help prepare clients through briefings, messaging, and ad hoc media training Write, edit, and improve high-impact content, including press releases, executive messaging, contributed articles, media pitches, award submissions, eBook and whitepaper outlines, and other strategic communications materials Shape content as part of a broader message progression, questioning and strengthening messaging, structure, calls to action, and strategic approach where appropriate Translate client goals, market context, performance data, and account insights into actionable recommendations that improve client outcomes Identify new opportunities for clients by asking thoughtful questions, bringing creative and scrappy ideas forward, and connecting PR work to broader business goals Manage account budgets, scopes, timelines, KPIs, and profitability, ensuring work is delivered within budget and invoiced accurately and on time Identify opportunities for account growth, upsells, value-added services, and expanded client impact Contribute to new business efforts, including pitches, proposals, capabilities materials, strategic recommendations, and customized deliverables Coordinate team resources across accounts, delegate work effectively, and ensure account teams remain aligned, accountable, and focused on quality execution Coach and mentor junior team members, including Account Coordinators, Account Executives, and Senior Account Executives, through regular feedback, editorial guidance, project direction, and professional development support Proactively create opportunities for junior staff to take on more responsibility while providing the support needed for them to succeed Navigate internal challenges and team dynamics with confidence, respect, and a solutions‑oriented mindset Seek out industry events, networking opportunities, and community touchpoints that create value for clients, the agency, and team development What You Bring Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field 5–7 years of relevant experience in public relations, communications, client services, or account management, preferably within an agency environment Demonstrated experience leading client accounts or significant client workstreams with minimal oversight Strong media relations experience, including media strategy, pitching, interview coordination, briefing preparation, and securing meaningful media opportunities Excellent writing and editing skills, with the ability to simplify complex topics and create succinct, compelling, high-impact content Experience developing or guiding strategic communications plans, integrated campaigns, content programs, and executive visibility initiatives Proven ability to manage complex projects, budgets, timelines, client expectations, and cross-functional resources Strong verbal communication and presentation skills, including the ability to lead persuasive meetings and clearly articulate account strategy, client positioning, and recommended next steps Experience mentoring, coaching, or supervising junior team members; direct supervisory experience is a plus Strong understanding of technology, business, media, and digital marketing trends Proficiency with media research, reporting, and digital marketing tools such as Meltwater, MuckRack, Google Analytics, Microsoft Office, Google Workspace, WordPress, or similar platforms Comfort working both independently and collaboratively in a fast-paced, cross-functional environment Authorized to work in the United States; visa support is not available at this time Who You Are Strategic & Client-Focused: You understand client goals, anticipate needs, and bring forward ideas that create measurable value Organized & Accountable: You can balance daily execution with long-term priorities, keeping teams focused, aligned, and on schedule A Confident Communicator: You lead meetings with purpose, present ideas persuasively, and communicate clearly with clients, media, and internal teams Media-Savvy: You understand the media landscape, know how to identify the right opportunities, and can guide clients through high-value media moments A Strong Writer & Editor: You create and improve content with a clear eye for message, structure, audience, impact, and strategy Resourceful & Creative: You bring fresh ideas, solve problems proactively, and look for smart ways to increase the value delivered to clients A Team Leader: You delegate thoughtfully, coach others, create growth opportunities for junior staff, and help account teams do their best work Performance-Driven: You take pride in delivering excellent work, managing budgets responsibly, and helping retain and grow client relationships Why Join Us You'll work alongside talented people who are passionate about solving problems, helping clients grow, and delivering meaningful results. We're a collaborative, fast-moving team where curiosity is encouraged, ideas are welcomed, and great work is recognized. We believe the best work happens when people are trusted to take ownership, supported in their growth, and empowered to bring their unique perspectives to the table. Whether you're just getting started or bringing years of experience, you'll have the opportunity to make an impact while continuing to learn and grow. Benefits & Compensation We believe great people deserve great support. Our company offers competitive compensation and a comprehensive benefits package designed to support your health, well-being, and career growth, including: Competitive compensation Flexible work environment Medical, dental, and vision insurance Unlimited paid time off 401(k) with company match Company-paid life and disability insurance Paid parental leave A collaborative culture with autonomy and ownership Employee wellness programs and additional perks Additional Information No agencies, please. We are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Please note that this job description is intended to describe the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications, which may change based on business needs. At this time, we are unable to sponsor or transfer employment visas for this position. #J-18808-Ljbffr reqcareers