Patient Service Specialist

Baylor Scott & White Institute for RehabilitationAustin, TX (Pflugerville)Patient Service Specialist (PSS) - FloatHours: vary M- F between 7am - 7pmPRN (as needed)North Austin FloatCandidate will be required to travel to multiple outpatient clinics.Area of Coverage: Liberty Hill, Steiner, North Austin, Pflugerville.PRN rate: $21.00 per hourResponsibilitiesSeeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.Greets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking depositsQualificationsHS diploma or GED is requiredPreferred ExperienceCustomer service experienceKnowledge of insurance verificationHealthcare, medical, or dental office administrationEqual Opportunity Employer including Disabled/Veterans