Inside Sales

Inside Sales Representative

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Colonial Group is currently seeking a skilled and motivated Inside Sales to join our team in Greensboro, NC! This can be a remote from home opportunity.

Primary function is to handle inbound/outbound phone calls to quote/bind new business policies in multiple states for a variety of Personal Lines products using several rating platforms. Goal is to provide best options for risk placement to our agency partners & policy holders.

Essential Duties & Functions

• Navigate through several rating systems simultaneously in order to achieve best coverage and rate solutions for our agents and their clients
• Track monthly production to reach Quote, Bind Ratio and Premium Goals
• Assist Field Sales to follow-up on select sales opportunities discovered during outside sales visits
• Meet/exceed the monthly quote, bind ratio and premium goals established for the instant quote team
• Answer 20 30 new business quoting/binding calls per day
• Other duties as assigned

Competencies

• Written/Oral Communication Exceptional telephone & email demeanor while delivering consistent message that resonates every time. Individual speaks clearly & persuasively in positive or negative situations
• Adaptability Individual adapts to changes in the work environment, manages competing demands & can deal with frequent change
• Problem Solving Listens carefully & provide solutions to our customers with attention to detail
• Analytical Skills Individual needs the ability to review applicant and risk information and makes good decisions based on this information
• Independence Individual needs the ability to stay efficient and organized, multi-task and work independently with a driven attitude in a results-oriented environment
• Sales Skills Individual possesses the necessary skills to recognize opportunity and follow through
• Demeanor Individual must present themselves in a professional manner and have a willingness to learn
• Teamwork works well in a group environment

Qualifications

• Required: High school diploma, previous one year experience in the insurance industry, MS Office Suite proficiency & Property/Casualty and Surplus Lines License
• Preferred: associate or bachelor's degree in business or financial related discipline

Physical Requirements Necessary on a Regular Basis

• Indoor office requirement with moderate to high noise levels
• Manual dexterity, arm & upper body range of motion sufficient for use of a keyboard, mouse & telephone 7-8 hours per day
• Speech & hearing sufficient for telephone communication 7-8 hours per day
• Vision sufficient for use of multiple computer monitors
• Ability to sit at a desk 7-8 hours per day

Who We Are

The Colonial Group, Inc. and its subsidiaries, Mobilhome Insurance Service, Inc. and Colonial Premium Finance Company, have been serving specialty lines product needs of insurance agents and their customers since 1961. Some of our lead products include mobile home, dwelling, recreational, farm and certain specialty commercial lines. The Colonial Group also includes the following former managing general agents: Atlantic Southern Insurance Group, Inc. (South Carolina), Beard and White, Insurance Marketing Services and Tomax. TCG operates primarily in the southeastern United States to include North Carolina, South Carolina, Georgia, Tennessee and Virginia.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".