Service Technician

Job Description

Job Description

Job Title: Service Technician

Job Description

The Service Technician inspects, tests, repairs, and maintains gas appliances, equipment, and associated systems at customer locations. This role diagnoses issues using specialized tools, performs both routine and emergency service work, and ensures all tasks meet safety, regulatory, and company standards. The Service Technician also provides customer guidance on proper equipment operation, completes necessary documentation, and may perform related duties such as driving service vehicles, delivering cylinders, and supporting other field functions as needed.

Responsibilities

• Inspect and test appliances, equipment, and associated gas systems at customer premises to identify operating conditions and potential issues.
• Check high-pressure gas service for dust, water, or blockages and determine appropriate corrective actions.
• Use human senses, leak-detecting solutions, and gas detection or measurement equipment such as leak detectors, manometers, and pressure gauges to locate and diagnose problems.
• Perform repairs by cleaning, adjusting, repairing, changing, or replacing burners, pilot lights, controls, flues, gas cocks, valves, house and appliance regulators, meters, and other components or electronic devices related to appliance and system operation.
• Verify that all repairs and adjustments have corrected the problem using leak-detecting solutions and gas detection or measurement equipment.

Essential Skills

• At least four years of successful and progressive experience in the trade, including a minimum of two years as a Service Technician III or equivalent, or comparable experience demonstrating the ability to perform Service Technician II duties.
• Demonstrated ability to effectively install, repair, test, and adjust gas appliances, equipment, and systems.
• Proven record of dealing tactfully and courteously with customers in a field service environment.
• Strong working knowledge of departmental operating rules and procedures.
• Solid understanding of relevant codes, including NFPA #58 and NFPA #59, and applicable regulations, standards, and safety rules, regulations, and practices.
• High proficiency in the proper use of tools, materials, and equipment associated with gas appliance and system service.
• Good safety record and consistent adherence to safe work practices.

Additional Skills & Qualifications

• Completion of all required Department of Transportation (DOT) Federal and State courses or programs related to the role.
• Completion of required OSHA Federal and State safety courses or programs.
• Completion of applicable National Fire Protection Association (NFPA) courses or programs.
• Ability and commitment to maintain at least minimum passing scores for all recurring Federal, State, and NFPA courses or programs as required by regulations.
• Valid Class B Commercial Driver’s License (CDL) with Hazardous Materials endorsement.

Join a safety-focused organization that invests in your technical development through structured training, field evaluations, and ongoing refresher courses. You will work in an environment that values professionalism, customer service, and adherence to industry standards and regulations. The role offers opportunities to broaden your experience across multiple field functions, including installation, driving, and meter services, helping you build a well-rounded skill set. You will be supported by established procedures, comprehensive EH&S programs, and access to the tools and equipment needed to perform quality work. This is an opportunity to grow your career in a stable, regulated industry while contributing to the safe and reliable delivery of essential services to the community.

Work Environment

This role is field-based and involves working at customer premises, in and around appliances, equipment, and associated systems. You will regularly drive and operate a service truck and may also operate other vehicles such as tank trucks or cylinder delivery vehicles when needed. The work environment includes both indoor and outdoor settings and may involve exposure to varying weather conditions and active emergency scenes such as gas leaks, fires, or damaged piping. You will use specialized tools and equipment including leak detectors, manometers, pressure gauges, and standard mechanical and electrical service tools, as well as computer systems for reporting and data entry. The position follows structured safety protocols, EH&S standards, and industry codes, requiring consistent use of appropriate protective equipment and adherence to safe work practices. Hours may vary based on service demands and emergency response needs, and the role may require standing by at emergency sites until relieved by appropriate personnel.

This is a Permanent position based out of KAILUA KONA, HI.

The pay range for this position is $27.12 - $27.12/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in KAILUA KONA,HI.

This position is anticipated to close on Jun 10, 2026.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.