Market Intelligence Manager

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

This role is within Chamberlain Groups Marketing function. Responsibilities will include leading end-to-end research initiatives both qualitative and quantitative that inform high-impact decisions across product marketing and strategy. The incumbent will bring the voice of the customer to marketers product owners and engineers. Shape research roadmaps translating findings into strategic recommendations and ensuring insights are embedded into decision-making processes. Experience requirements: 6 years experience in consumer insights market research or strategy.

Essential Duties and Responsibilities

• Lead the design and execution of end-to-end research initiatives both qualitative and quantitative across product marketing and strategy domains.

• Independently lead complex end-to-end research programs to include segmentation concept testing journey mapping brand tracking and usage & attitude studies to uncover actionable insights that inform product and marketing decisions.

• Own the full research lifecycle from scoping and methodology selection to execution and synthesis ensuring rigor across qualitative and quantitative approaches and delivering insights that drive stakeholder alignment and business impact.

• Partner with cross-functional teams to scope research needs define objectives and align on success criteria.

• Present findings in a clear compelling manner tailored to diverse audiences from product managers to senior executives.

• Facilitate activation workshops to translate insights into action and embed them into decision-making processes

• Analyze qualitative and quantitative data using tools such as Qualtrics Excel and other statistical or visualization platforms (e.g. SPSS Tableau R).

• Manage vendor relationships and oversee external research partners when needed.

• Synthesize data into actionable insights and strategic recommendations that influence product roadmaps marketing campaigns and business strategy.

• Develop and maintain dashboards or insight repositories to ensure findings are accessible and reusable.

• Establish and uphold research best practices ensuring methodological rigor and ethical standards.

• Stay informed on new AI tools and techniques and assist in evaluating their potential for research execution.

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Groups reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications

Education/Certifications:

• Bachelors degree in business marketing analytics communications or relevant field of study.

Experience:

• 6 years of experience in consumer insights market research or strategy.

• Experience leading the design of research methods executing and presenting results.

• Experience running independent research projects and collaborating cross-functionally

Knowledge Skills and Abilities:

• Skilled in both qualitative and quantitative research methods.

• Strong analytics and structured problem-solving skills; Prior experience with data modeling analysis and data visualization

• Solid financial and business acumen with strong communication skills and ability to influence senior stakeholders.

• Ability to create small and large-scale research projects involving primary and secondary data collection with customer and business research.

• Strong attention to details with the ability to drill down into very tactical considerations to ensure accuracy in deliverables

Other:

• Ability to travel up to 20% of the time mainly in North America

Preferred Qualifications

Education/Certifications:

• Masters or MBA preferred

Experience:

• Experience in B2B environment

• Experience preferred in the tech retail or SaaS space

The pay range for this position is $102600.00 - $165375.00; base pay offered may vary depending on a number of factors including but not limited to the position offered location education training and/or addition to base pay also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.

Required Experience:

Manager