Sales Coordinator

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

From fine dining restaurants to residential dining, USC Hospitality serves over 65,000 students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests.

We are seeking a S ales Coordinator to join our rapidly growing team.

The Opportunity:

We are a team of seasoned, driven professionals and need a passionate, hardworking Catering Sales Coordinator to help us improve upon our success. You will be at ease communicating with others and take pride building and maintaining new relationships. Our customers will look to you as a source of guidance and knowledge in all things Hospitality, and you will ensure that all of their expectations are exceeded.

The Accountabilities:

• Perform various administrative duties and support for daily operation of sales department and manager. Coordinate event sales services and activities. Schedule meetings and events. Arrange with vendors for services, prepare agendas and correspondence, gather and organize supporting information, and oversee production and distribution of related materials. Perform and audit banquet checks and complete the billing process with finance department. Attend functions to ensure satisfactory outcome.
• Cultivate relationships with new customers and maintain working relationships with existing customers and book events as assigned.
• Respond to inquiries or requests for information regarding event space, rates, policies, and procedures. Screen and prioritize incoming calls, determining what contact or action is required for satisfactory disposition.
• Maintain, update, and track event changes, scheduling of events and prospects in information database(s).
• Coordinate production and distribution of informational materials. Provide input and ideas regarding marketing services for a variety of audiences. Conduct research on local market, competition, and customer needs for management reports. Track and provide effectiveness of various marketing campaigns.
• Prepare monthly, weekly, or daily sales analysis, as needed. Gather information regarding client needs and satisfaction with services performed.
• Assist in preparing sales proposals, agreements, reports, and presentations.
• Assist in budget preparation and administration. Research costs. Track and monitor budget expenditures. Report on variances. Ensure purchase orders, signed contracts, and internal requisitions are processed in a timely manner.
• Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
• Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

The Qualifiers:

• Education: Bachelor's Degree. Combined experience/education as substitute for minimum education.
• Experience: 2 years. Combined experience/education as substitute for minimum education.
• Expertise:
  
  • Administrative experience in an office, hotel, or convention center sales office.
  • Demonstrated attention to detail and excellence in customer service.
  • Exceptional organizational and communication skills. Ability to multi-task.
  • Ability to communicate effectively in English.
  • Presents oneself professionally, in line with higher education environment.
• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

What We Prefer :

• Education: Bachelor's degree
• Experience: 3 years of experience in special events, catering, and/or sales.
• Ability to oversee student, temporary, and/or resource workers.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit

USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:

• Tuition assistance for you and your family
• Comprehensive health, dental and vision insurance options
• 403b retirement account with matching 5% contribution by USC
• 50% subsidy off Metro, LADOT, and Metrolink passes
• Explore more on the USC Employee Gateway

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate range for this position is $26.50-$27.75 When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.


Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education

Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience

Minimum Field of Expertise: Administrative experience in an office setting, hotel or convention center sales office. Demonstrated attention to detail and excellence in customer service. Demonstrated excellent organizational and communication skills and ability to multi-task.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at View phone number on click.appcast.io, or by email at View email address on click.appcast.io. Inquiries will be treated as confidential to the extent permitted by law.

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