Maintenance Tech III NP - 1st Shift Full Time

Maintenance Tech III NP - 1st Shift Full Time

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

Here are just some of the ways Hope Network invests in you for all that you do:

• Pay based on experience
• Medical, Vision, & Dental Care
• Supportive Work Environment
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you'll be doing

Customer Service & Compliance

• Provide exceptional customer service to internal and external partners.
• Follow AFC Licensing Rules and organizational policies.
• Maintain professionalism and confidentiality at all times.

Facility Maintenance & Repairs

• Travel to multiple locations across Michigan to complete first-response maintenance tasks.
• Troubleshoot and resolve issues across electrical, plumbing, carpentry, décor, and general repairs.
• Perform installations including light fixtures, outlets, shelving, and garage door openers.
• Complete repairs such as flooring, toilets, sinks, faucets, blinds, cabinets, decks, and bookcases.
• Handle décor updates including painting, wall hangings, and window treatments.
• Perform general maintenance including caulking, weather-stripping, power washing, and heavy cleaning.
• Support moving and storage of furniture and equipment between sites.
• Assist with program openings/closings and facility audit readiness.
• Perform groundskeeping including shrub trimming, snow removal, and snowplowing.

Safety & Documentation

• Report safety concerns immediately to management.
• Conduct fire safety checks including extinguishers, smoke detectors, egress routes, and fire doors.
• Maintain repair documentation and internal reports.
• Perform inspections of buildings, equipment, and vehicles.
• Use tools and materials safely and as intended.

Project & Vendor Coordination

• Provide accurate cost estimates for assigned work.
• Serve as point person for outside maintenance and construction vendors.
• Act as project manager for designated jobs.
• Order and pick up supplies as needed.

Administrative Responsibilities

• Maintain accurate receipts and reconcile credit card use monthly.
• Track daily activities through the electronic work order system.
• Complete required trainings with 95% on-time renewal.
• Provide oversight to consumer employees when needed.

Job Requirements

• High School Diploma or equivalent
• Valid Michigan driver's license with acceptable driving record
• Completion of required trainings and certifications
• Strong teamwork, organization, and time management
• Ability to work independently and exercise good judgment
• Strong communication skills
• Advanced problem-solving skills
• Proficiency with hand/power tools and meters
• Ability to bend, kneel, climb ladders, and lift 50 lbs
• Ability to work in challenging conditions
• Ability to maintain confidentiality

Work Experience Requirements

• 5+ years of maintenance experience
• Major carpentry experience
• Electrical and plumbing experience
• Knowledge of tools and equipment
• Vendor relations experience
• Experience with individuals with disabilities preferred
• Project management skills

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.