CLOUD IT SUPPORT HELP DESK SPECIALIST - PERM - EASTERN TIME ZONE HOURS

TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK EASTERN TIME ZONE HOURS.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS IMMEDIATE INTERVIEW!

LOCATION: 100% REMOTE OR HYBRID

**MUST WORK EASTERN TIME ZONE HOURS.

Des Moines, Iowa

MUST BE A US CITIZEN / GREEN CARD HOLDER – NO H1B visa, No F1 No OPT status.

Direct Hire PERM up to $75K PLUS OVERTIME + BENEFITS!

At least 2 years of PROFESSIONAL experience. College experience only won't be considered. Be in

Why Join?

PERKS: Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPEIRNECE

Do you love helping others & solving tech challenges?

Are you an IT Support Analyst who thrives on delivering exceptional IT support?

We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!

WHITE GLOVE EXECUTIVE LEVEL EXPERIENCE

MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!

Expand your knowledge - Azure, Intune, M365/ O365

Only apply if you have positive attitudes, strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!

For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: View phone number on techcareers.com or Cell: View phone number on techcareers.com, and email resume CONFIDENTIALLY & directly to me. *DIRECT EMAIL address is on my LinkedIN profile.

What You Will Do:

Your day-to-day will include:

• Tier 1 – Tier 3, + Desktop Support, hand holding a User Base in a small 3 person team as primary Help Desk Support
• MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!
• MUST HAVE GOOGLE WORKSPACE EXPERIENE !!
• Cloud, Intune, AutoPilot, M365 / O365 / Active Directory
• Mac & Windows Support
• Google Workspace experience is REQUIRED
• Laptop Imaging & Automation! Volume laptop rollouts
• Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support
• Ticketing Management System experience
• Resolving High Volume of tickets
• Hybrid Active Directory: Password resets, account unlocks, and access management
• 3rd Party Vendor Software support experience is a PLUS!

Must-Haves

• 1+ year professional experience
• MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!
• Tier 1 – Tier 3 Help Desk experience
• Solid Hardware & Software troubleshooting skills
• Experience with Citrix
• M365 & Azure
• Google Workspace - Google Platform support experience

Soft Skills That Make You Stand Apart

• A problem-solver with a can-do attitude
• PROFESSIONAL COMMUNICATION SKILLS !!

If you're excited to troubleshoot, and expand your IT Support skills with a prestigious company, don't wait—apply today.

This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $75K PLUS bonus + BENEFITS!

For immediate & confidential consideration for this CLOUD IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: View phone number on techcareers.com or Cell: View phone number on techcareers.com, and email resume CONFIDENTIALLY & directly to me. My DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. xhyhwjd Your resume will not be submitted without your permission.