Training and Facilitation Coordinator
Serco Inc
Position Description & Qualifications Are you an organized and detail-oriented professional with a passion for delivering impactful training experiences? Serco-NA is seeking a Training and Facilitation Coordinator to oversee the logistical and operational aspects of multi-week training sessions for up to 80 participants. In this role, you will be responsible for venue coordination, scheduling subject matter experts (SMEs), and ensuring all training materials and resources are up-to-date and ready for delivery. This position is located in Norfolk, VA. This is contingent upon your ability to transfer and maintain a Secret Level DoD clearance. In this role as a Training and Facilitation Coordinator, you will: Venue Coordination Research and secure venues capable of hosting up to 80 students for two-week training sessions. Ensure venues meet requirements for audio-visual (AV) equipment, seating, and overall accessibility. Coordinate with venue staff to set up and troubleshoot AV systems, room layouts, and other logistical needs. Schedule Management Develop and manage detailed schedules for SMEs, ensuring seamless coverage throughout the training. Coordinate travel, accommodations, and arrival/departure times for instructors teaching specific segments. Serve as the primary point of contact for SMEs, resolving any scheduling conflicts or logistical challenges. Training Materials Coordination Assist in updating, organizing, and distributing training materials, including presentations, handouts, and digital resources. Ensure materials are aligned with the latest curriculum updates and available for participants and instructors. Collaborate with instructional designers and SMEs to integrate feedback and improve course content. On-Site Support Provide on-site support during training sessions to ensure smooth operations, including set-up, check-in, and troubleshooting AV or logistical issues. Act as a liaison between participants, SMEs, and venue staff to address any immediate needs. Administrative Duties Track budgets related to venues, AV equipment, and other training-related expenses. Maintain attendance records, feedback forms, and session evaluations to assess training effectiveness. Prepare post-training reports summarizing successes, challenges, and recommendations for future sessions. To be successful in this role, you will have: Bachelor's Degree in Training and Development, Education, Business Administration, or a related field. In lieu of degree, 4 additional years may be substituted. An active Secret clearance (interim is acceptable to start). A minimum of 5 years of experience in coordination or facilitating training programs or events. Experience working with SME's and managing multi-week training programs. The ability to travel up to 10%. Exceptional organizational and multitasking abilities. Proficiency in scheduling software and tools such as Microsoft Outlook, Excel, or project management platforms. Strong communication and interpersonal skills to work effectively with diverse stakeholders. Familiarity with AV equipment and troubleshooting basic technical issues. Additional Desired Skills Experience coordinating large-scale training events for government, military, or industrial clients. Knowledge of instructional design principles and adult learning methodologies. #J-18808-Ljbffr
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