Front Desk Associate

Job Description

Job Description

Benefits/Perks

• Good location with  friendly and comfortable environment
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary
Are you a people person with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet patients and check them in and out, answer phones and schedule appointments, obtain insurance verifications and patient referrals, process payments, and generally ensure that a clinic is a welcoming place. 

Responsibilities 

• Greet patients as they arrive
• Check-in patients for their appointments
• Collect and confirm patient information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments 
• Other administrative duties, as assigned
• Obtain insurance verification and patient referrals

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Bilingual English and Spanish
• Proficient in Microsoft Office, scheduling software, and other technology