Healthcare Business Development Manager

Healthcare Business Development Manager

The Healthcare Business Development Manager is responsible for developing and growing strategic referral partnerships that increase access to Behavior Frontiers' autism services for children and families. Serving as the face of Behavior Frontiers within the healthcare and community, this role builds trusted relationships with physicians, hospitals, therapy providers, schools, and community organizations to educate stakeholders, strengthen referral networks, and support sustainable market growth.

Success in this role is built on consultative relationship development—not transactional selling. The Healthcare Business Development Manager understands the needs of referral partners, identifies opportunities to improve access to care, collaborates closely with clinical and operational teams, and develops strategic territory plans that align outreach efforts with organizational growth goals.

This position requires a highly motivated relationship builder who is passionate about improving access to autism services while representing Behavior Frontiers with professionalism, integrity, and a commitment to exceptional service.

Key Responsibilities

• Build and maintain strong, consultative relationships with physicians, healthcare providers, therapy clinics, hospitals, schools, and community organizations.
• Develop and execute strategic account plans for priority referral sources, identifying opportunities to deepen relationships and increase referrals.
• Conduct daily outreach through in-person visits, virtual meetings, educational presentations, networking events, and purposeful follow-up.
• Represent Behavior Frontiers at community events, conferences, resource fairs, and professional networking opportunities.
• Serve as a trusted resource by educating referral partners on ABA therapy, autism services, insurance access, and Behavior Frontiers' clinical programs.
• Proactively identify and engage new referral sources through thoughtful prospecting, networking, and market development activities.

Territory & Business Development

• Develop and execute territory growth strategies aligned with organizational goals and center capacity.
• Identify referral barriers and collaborate with internal teams to improve access for families.
• Analyze referral trends, market opportunities, and competitive activity to inform outreach priorities.
• Maintain a balanced pipeline of prospective, developing, and established referral relationships.
• Participate in strategic business development initiatives to support regional growth.

Collaboration

• Collaborate with Clinical Directors, Center Leaders, Intake, Operations, and other cross-functional teams to align outreach efforts, communicate referral and market trends, support educational engagement with referral partners, and deliver an exceptional experience for both referral sources and the families we serve.

Salesforce & Reporting

• Maintain accurate account information, referral activity, opportunity forecasting, and relationship history within Salesforce.
• Utilize Salesforce reporting and pipeline data to prioritize outreach efforts and communicate territory performance.

Professional Development

• Continuously expand knowledge of autism spectrum disorder, ABA therapy, payer landscapes, and community resources.
• Participate in ongoing sales, communication, and professional development training.
• Remain current on industry trends and best practices in healthcare outreach and referral development.

Additional Responsibilities

• Demonstrate a high level of professionalism, accountability, and integrity in all interactions.
• Adhere to all company policies, compliance requirements, and industry guidelines.
• Travel throughout assigned regions to support provider engagement and business development initiatives, including overnight travel as needed.
• Participate in occasional evening and weekend community events.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree preferred or equivalent healthcare business development experience.
• Experience in physician liaison, healthcare business development, provider relations, pharmaceutical sales, medical device sales, behavioral health, therapy services, or related healthcare outreach preferred.
• Demonstrated success building long-term professional relationships and managing a consultative sales process.
• Strong presentation, communication, and relationship-building skills.
• Experience utilizing Salesforce or similar CRM systems.
• Excellent organizational and territory management skills.
• Self-motivated with the ability to prioritize, problem-solve, and work independently.
• Willingness to travel regularly within assigned markets.

Why Behavior Frontiers is perfect for you:

• Bonus plan based on sales objectives
• Paid mileage and drive time
• Competitive pay with optional On-demand paychecks through DailyPay - get paid on your own schedule!
• 401K Plan with company match after 6 months of employment
• Paid Personal Time Off
• Paid Sick Leave
• Medical, Dental and Vision insurance
• Opportunities for career advancement
• Performance and promotion raise
• Paid mileage & drive time
• Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
• Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
• Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)
• Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
• Deals: Exclusive discounts and savings to 500+ companies and more!
• Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
• Lab Testing Discounts: 10-80% off costs of routine lab work
• New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000 locations nationwide Why work for Behavior Frontiers? Visit our benefits & perks page to learn more! Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state and local laws.