Interp, Deaf Hard of Hearing II- Part -Time
Commonwealth of Massachusetts
Job Title Interp, Deaf Hard of Hearing II Job Summary The Department of Mental Health is seeking a qualified Interpreter for the Deaf and Hard of Hearing to provide 18.75 hours per week of ASL/English interpreting within mental health settings. The role includes on‑site and remote interpreting, scheduling, training, and document translation. Responsibilities Directly provide both in‑person and remote ASL/English interpreting and transliteration services for Deaf/hard of hearing supervisory staff in interactions with agency staff, supervisors, clients, service providers, colleagues, and other stakeholders. Translate from ASL to written English and from written English to ASL as required. Maintain professionalism and adhere to the Code of Professional Conduct of the Registry of Interpreters for the Deaf. Confere with fellow interpreters when working as a team, sharing joint responsibility for the message. Resolve cultural and communication challenges involving interpreting services in combined hearing/deaf environments. Obtain and review relevant materials before providing interpreting services. Engage in reflective practice with colleagues to ensure best ethical, linguistic, and cultural competencies. Stay current on Deaf/hard of hearing topics and technology. Share acquired skills and knowledge with staff, contracted interpreters, and Deaf staff locally, regionally, and at statewide Deaf Services meetings. Provide training and consultation for DMH staff on the role and appropriate use of interpreters. Interpret team and public announcements, such as those by the Commissioner, when requested and when scheduling permits. Interpret at DMH special events when requested and when scheduling permits, as instructed by the Language Access Coordinator. Work closely with Deaf supervisory staff to: Ensure the Microsoft Outlook calendar is up to date. Schedule appropriate blocks of time for interpreting services following staff requirements and team availability. Identify scheduling conflicts and help meet short‑notice or last‑minute requests. Coordinate plans for complex communication situations such as large meetings, multiple interpreters, training events, and more. Under the direction of the Language Access Coordinator, provide assigned interns with opportunities to observe and practice interpreter skills in the mental health setting, and help train new interpreters in DMH/Case Management demands. Required Qualifications Knowledge of both formal and informal registers of English, American Sign Language, and other signed communication (e.g., PSE, Contact Sign, etc.). Knowledge of Deaf culture and the Deaf community. Ability to perform simultaneous and consecutive interpretation. Ability to work in a team setting and independently. Ability to establish rapport with persons from different ethnic, cultural, and/or economic backgrounds and deal tactfully with others. Experience with technology required for the job, including remote work tools such as Zoom, Outlook Calendar, Teams, etc. Excellent written, oral, and digital communication skills. Flexibility and willingness to work with an ever‑changing schedule. Minimum of a high school diploma or equivalent. Certification by the national Registry of Interpreters for the Deaf or other interpreter certification judged equivalent by MCDHH, OR proof of successful screening through MCDHH. Strong understanding of the Code of Professional Conduct established by the national Registry of Interpreters for the Deaf, Inc. At least two years of full‑time, or equivalent part‑time, professional experience providing interpretation and/or transliteration services for the Deaf and Hard of Hearing population. Ability to travel for work‑related assignments and/or reliable access to transportation. Available to work 18.75 hours per week. Preferred Qualifications Bilingual or multilingual fluency in languages other than ASL and English. Familiarity with Mental Health conditions or experience working in Behavioral Health settings. Knowledge of specialized vocabularies (technical, medical, scientific, etc.) in both English and American Sign Language. Bachelor’s Degree from an interpreter training program. Advanced certification or successful completion of training in the Mental Health interpreting specialty area. Proficient usage of Microsoft Office products including Excel and Outlook and other software programs. Note Compensation will be determined based on education, experience, and certifications, not to exceed the maximum hourly salary. The interpreter must maintain certification/licensure throughout the period of employment. Equal Opportunity Statement An Equal Opportunity / Affr tivative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. #J-18808-Ljbffr Commonwealth of Massachusetts
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