Client Care Staffing Coordinator

Benefits:

On-demand pay available (earned wage access program)

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job Description:

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Client Care & Staffing Coordinator at ComForCare, you will be responsible for coordinating the daily operations of the home care office, ensuring effective communication between clients, caregivers, nurses, and referral partners. This position supports the agency’s mission of providing high-quality, compassionate care by managing scheduling, compliance, and administrative functions efficiently. The Client Care & Staffing Coordinator works collaboratively with the Administrator, Nursing Team, and Care Staff to ensure consistent, high-quality service delivery.

Learn more about how we show we value our team and why they love working at ComForCare.

Why Join ComForCare:

Treated with respect and dignity

Ongoing training and development opportunities

Flexible scheduling

Direct deposit and electronic paystubs

Mileage reimbursement

Tuition reimbursement through Southern New Hampshire University

Paid time off

Potential to grow into Office Manager/Operations leadership as the company grows

Make an Impact:

After 20 years in business, we know the industry better than anyone. Make a meaningful difference by contributing to efficient administrative operations that ensure timely and accurate care coordination for clients, while also supporting the business' operational effectiveness and compliance with regulatory standards.

What we are looking for:

Speak, read, write, and comprehend English

High school graduate or GED required

Associate's Degree in Healthcare Administration, Business Administration, Communications, or related field preferred

Previous experience in home care, healthcare scheduling, staffing coordination, medical office administration, or customer service strongly preferred

Equivalent work experience may be considered in place of formal education

Excellent communication, organization, and multitasking skills.

Familiarity with AHCA regulations and compliance standards.

Reliable transportation for travel to client homes, referral sites, or events and willingness to travel part of the time

Must be comfortable using electronic scheduling systems, GPS timekeeping, and telecommunication tools (text, email, video conferencing).

What you will be doing:

Handle client intake calls and document all information in the EMR system.

Manage and maintain caregiver schedules.

Schedule assessments, reassessments, and supervisory visits with nurses.

Prepare and complete orientation paperwork and onboard new caregivers.

Ensure office operations and documentation remain in full compliance with AHCA codes and regulations.

Coordinate agency marketing activities, including preparing marketing promotional items and attending events.

Prepare correspondence, reports, documents, and Plans of Care/Aide Care Plans.

Prepare updates to policies and procedures as directed.

Monitor supply needs and ensures availability of necessary supplies.

Assist with the billing process, including data entry.

Other activities as directed.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.