Guest Service Agent

Join to apply for the Guest Service Agent role at Comfort Suites Humble Houston North 5 days ago Be among the first 25 applicants Join to apply for the Guest Service Agent role at Comfort Suites Humble Houston North Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service Industries Travel Arrangements and Hospitality Referrals increase your chances of interviewing at Comfort Suites Humble Houston North by 2x Sign in to set job alerts for “Guest Service Representative” roles. Coffee Concierge (Customer Service Representative) Front Desk Agent - C. Baldwin Hotel, Curio Collection by Hilton Customer Service Representative - State Farm Agent Team Member Conroe, TX $36,000.00-$60,000.00 1 year ago Customer Service Representative - State Farm Agent Team Member Houston, TX $35,000.00-$50,000.00 2 weeks ago Future Opening: Customer Service Representative - State Farm Agent Team Member Houston, TX $30,000.00-$60,000.00 9 months ago Airline Customer Service Representative at Houston International Airport (IAH) - $15/hr Member Customer Service Representative--Houston Texans YMCA Houston, TX $40,000.00-$40,000.00 1 week ago Customer Service Representative - State Farm Agent Team Member Cleveland, TX $35,000.00-$45,000.00 8 months ago Remote Healthcare Customer Service Representative Customer Service Representative - WORK FROM HOME Member Customer Service Representative- Foster YMCA We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr