Mid Scrum Master - Automated Workflows

Scrum Master for Automated Workflows Our client is staffing Task Force Raptor, a systems development and IT modernization effort in direct support of the White House Communications Agency (WHCA). WHCA is the joint-service Department of Defense organization, aligned under the White House Military Office, that delivers secure voice, video, data, and audiovisual communications for the President, the Vice President, the White House staff, the United States Secret Service, and Presidential emissaries — at the White House, at Camp David, and anywhere in the world the mission travels. The systems this team builds are used to run that mission. As the Scrum Master for the Automated Workflows workstream, you run the delivery cadence for a cross-functional team of workflow developers, business analysts, and test engineers replacing manual, paper-and-email processes with automated ones. You will facilitate the ceremonies, keep the board honest, chase down the blockers that stall a sprint, and give the team and the Government the visibility they need in an environment where badge lead times, accreditation gates, and change control make every dependency harder than it looks on a board. Work is performed onsite in the Arlington, Virginia area, Monday through Friday during core business hours, in accredited Government spaces alongside the Government Product Owner and WHCA technical staff. The team delivers in sprints against a prioritized backlog, with real users a short walk away and short feedback loops. This is a funded position on a ten-year IDIQ vehicle running through 2030 and expected to extend beyond it — the roadmap is long, the funding is in place, and the mission does not go away with an administration. This position requires a Yankee White clearance (Presidential Support Duty). Candidates must be U.S. citizens who currently hold an active Top Secret clearance with SCI eligibility and who are able to obtain and maintain Yankee White. We are looking for: A servant leader who protects the team's focus and clears the path in front of them Someone who runs tight, useful ceremonies and keeps the board an accurate reflection of reality Organized and persistent about following impediments through to closure instead of just logging them Comfortable working directly with a Government Product Owner on backlog refinement and priority Able to produce clean sprint metrics and status without turning reporting into a second job for the team Patient with the realities of a cleared environment — restricted tooling, access lead times, and change control Responsibilities and Duties Facilitate all Agile/Scrum ceremonies for the Automated Workflows team, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives. Work directly with the Government Product Owner to maintain, prioritize, and refine the product and sprint backlogs, and to establish achievable, well-defined sprint goals. Support the team in workload estimation, capacity planning, and sprint commitment. Identify, track, escalate, and remove impediments affecting team delivery — including the access, environment, test-data, and accreditation blockers that are common in this environment. Track sprint progress, deliverables, dependencies, risks, impediments, and action items, and keep the board an accurate reflection of the work. Maintain Agile delivery metrics including velocity, sprint completion, burn-down and burn-up charts, and cycle time, and use them to drive conversations rather than to grade the team. Facilitate communication and coordination among developers, engineers, analysts, testers, the Product Owner, program management, Government stakeholders, and other delivery partners. Support release planning, milestone tracking, roadmap development, and program status reporting. Facilitate retrospectives and continuous-improvement activities that measurably improve team effectiveness, quality, and predictability. Promote collaboration, transparency, accountability, and self-organization within the team, and help resolve conflict before it becomes attrition. Maintain Agile documentation, including sprint records, decisions, risks, issues, lessons learned, and improvement actions. Ensure Agile practices integrate cleanly with applicable federal, cybersecurity, quality, configuration-management, and change-management requirements. Support senior Scrum Masters and program management with cross-team coordination, dependency tracking, and reporting. Required Skills and Experience U.S. citizenship is required. Candidate must be eligible for a Yankee White clearance (Presidential Support Duty) in accordance with DoD Directive 5210.55 and DoD Instruction 5210.87, including a favorably adjudicated Tier 5 investigation. Candidate must currently hold an active Top Secret clearance with SCI eligibility and must be able to obtain and maintain Yankee White. Ability to work onsite in the Arlington, Virginia area, Monday through Friday during core business hours. Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, or a related field, or an equivalent combination of education and directly relevant experience. Minimum of 5 years of relevant professional experience, including significant experience supporting Agile technology delivery teams. Minimum of 2 years of experience serving as a Scrum Master, Agile Team Lead, or in a comparable Agile delivery role. Strong working knowledge of Scrum, Kanban, Lean Agile, and software or IT service delivery lifecycle practices. Hands-on experience with Agile project-management tooling such as Jira, Azure DevOps, Rally, or an equivalent platform. Demonstrated ability to build and maintain Agile delivery metrics — velocity, burn-down and burn-up, sprint completion, and dependency tracking. Strong facilitation, organization, problem-solving, and stakeholder-management skills. Professional interpersonal and written communication skills, and the judgment to operate discreetly in a sensitive, high-visibility environment. Desired Skills and Experience Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or equivalent Agile certification. Project Management Professional (PMP) or an equivalent project management certification. Experience supporting federal Government IT, cybersecurity, cloud, DevSecOps, or digital modernization programs. Experience working within scaled Agile environments (SAFe, LeSS, Nexus, or similar) involving multiple teams or workstreams. Familiarity with workflow automation platforms such as ServiceNow, Microsoft Power Platform, Appian, or Pega — enough to know when an estimate is optimistic. Experience coordinating delivery against configuration management, change control, and authority-to-operate milestones. Prior experience supporting WHCA, the White House Military Office, DISA, the Executive Office of the President, or another Presidential Support Duty mission. Active Yankee White clearance, or a Tier 5 investigation adjudicated within the last three years. Experience working in DoD environments subject to RMF, eMASS, DISA STIGs, and Impact Level 5 or 6 hosting requirements. Experience in a fast-moving, small-team environment where the customer sits with the delivery team. Prior military service, particularly in a joint communications, signal, cyber, or C4 role. Scout Solutions Inc Defunct