Sr. Business Analyst

Job Description

Job Description

COMPANY DESCRIPTION:

A career here is life-enhancing.

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here .

Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation.

At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact.

For more information, visit

POSITION OVERVIEW:

Play a leading role in supporting the continuous improvement of Syner G's enterprise applications and data platform through business analysis, requirements definition, system administration, governance, integration development and reporting.

KEY RESPONSIBILITIES:

(This list is not exhaustive and may be supplemented and changed as necessary.)

Systems Business Analysis

• Elicit, document, and maintain business, functional, and technical requirements for enterprise systems and data initiatives.
• Draft and maintain system and data architecture diagrams, data models, workflows, and related documentation.
• Partner with Sales, Delivery, Finance, and Operations to translate needs into requirements.
• Support solution design and delivery of dataflows, integrations, and reporting products.

System Administration

• Manage user provisioning and role-based access across enterprise applications and data products.
• Troubleshoot system and data issues; coordinate resolution with internal teams and vendors.
• Support upgrades, enhancements, and data migration efforts.
• Support configuration, testing, environment management and update deployments.

Data Integration Platform Development

• Document requirements for integration updates and modernization.
• Define current- and future-state integration processes, dataflows, and handoffs.
• Partner with internal and external vendors to develop and deliver enhanced system integrations.

Analytics & Reporting

• Develop native Kantata, NetSuite, and Salesforce reporting solutions to meet the needs of the business.
• Support the design, development and maintenance of centralized reporting in Power BI.
• Help develop and maintain semantic models for consistent metrics and definitions.

QUALIFICATIONS:

Education

• Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, or related field required.

Experience

• 3–6 years in business analysis, enterprise systems support, or data/reporting environments.
• Experience with CRM, ERP, PSA, analytics, or integration platforms.
• Exposure to data integration concepts, reporting tools, and system implementations.
• Hands-on Jira experience and participation in scrum rituals, including planning, refinement, standups, reviews, and retrospectives.
• Experience with any of the following platforms is preferred: Microsoft Fabric, Power BI, ADP, Salesforce, NetSuite, Kantata, DataBlend.

Knowledge, Skills and Abilities

• Strong BA skills in requirements elicitation, documentation, and stakeholder communication.
• Working knowledge of SQL, Power Query (M), Apex, SOQL, or similar data languages.
• Understanding of integrations, APIs, and data workflows.
• Knowledge of role-based security and user access management.
• Strong analytical, problem-solving, and detail-orientation skills.
• Able to communicate with technical and non-technical stakeholders.
• Able to manage multiple priorities in a fast-paced environment.

TOTAL REWARDS PROGRAM:

We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work "almost anywhere." However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.

Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.

LEGAL STATEMENT:

Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.