Process Improvement Specialist

$49 per hour

Temporary

Jacksonville, FL

Kforce has a client that is seeking a Process Improvement Specialist in Jacksonville, FL. Duties Include:

Develop, maintain, and enhance knowledge management resources, including process documentation, SOPs, workflows, and training materials
Partner with business stakeholders to identify process inefficiencies and opportunities for improvement
Analyze current workflows and recommend solutions to increase efficiency, quality, and productivity
Create and maintain documentation standards and governance practices
Facilitate process mapping sessions and document current and future-state workflows
Support implementation of process improvement initiatives and change management efforts
Monitor process performance and identify trends, risks, and improvement opportunities
Collaborate with cross-functional teams to ensure documentation remains accurate and up to date
Assist with training initiatives and knowledge transfer programs
Support system implementations, workflow enhancements, and operational projects
Prepare reports, presentations, and process metrics for leadership review
Bachelor's degree in Business Administration, Operations, Project Management, Communications, or a related field preferred
Experience in knowledge management, business operations, process improvement, project coordination, or related functions
Strong documentation and technical writing skills
Experience creating and maintaining SOPs, process maps, workflows, and training materials
Strong analytical and problem-solving abilities
Advanced Microsoft Office skills, including Excel, Word, PowerPoint, and Visio (or similar process mapping tools)
Excellent communication and stakeholder management skills
Ability to manage multiple projects and priorities in a fast-paced environment

Preferred Qualifications:

Experience with process improvement methodologies such as Lean, Six Sigma, or Continuous Improvement
Experience with knowledge management platforms, SharePoint, intranet sites, or document management systems
Experience supporting organizational change initiatives
Project management experience or certification is a plus

Apply

Vacancy posted 10 days ago

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