Store Associate

Store Associate- JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Store Associate at JLL, you'll manage comprehensive retail operations for our client's onsite and online Company Store at their Redwood City, California corporate headquarters. Serving as the primary point of contact for merchandise sales, inventory management, and order fulfillment, you'll deliver exceptional customer service while bringing the company's brand and culture to life for employees and visitors. You'll operate point-of-sale systems, coordinate vendor relationships, and maintain visual merchandising standards that create an engaging shopping experience both in-store and online. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role you'll have the autonomy to recommend improvements and implement fresh ideas that enhance operations.

What your day-to-day will look like:

• Deliver outstanding, personalized service to all store visitors and online customers while operating point-of-sale systems efficiently and accurately for in-store transactions

• Monitor and track inventory levels, receive and inspect shipments, conduct regular inventory counts, and coordinate proactively with vendors to ensure optimal stock availability

• Process online orders with precision by picking, packing, and preparing items for shipment, then generate shipping labels and collaborate with the Mail Center on logistics

• Design and maintain visually compelling merchandise displays that ensure brand-consistent presentation while keeping the store clean, organized, and welcoming

• Generate sales and inventory reports using Shopify dashboards and track store budget performance under guidance from the store manager

• Manage vendor relationships including communication, follow-up, and coordination to support seamless operations

• Document and propose enhancements such as new merchandise ideas, store updates, and online improvements to continuously elevate the customer experience

Required qualifications:

• 2 years of retail, customer service, or store operations experience

• Demonstrated proficiency with Google Suite (Docs, Sheets, Slides, Forms)

• Experience with digital collaboration tools (Outlook, Slack) and retail systems such as POS, inventory management, or e-commerce platforms like Shopify

• Proven organizational skills with strong attention to detail and accuracy

• Ability to multitask, prioritize effectively, and work both independently and collaboratively

• Physical ability to stand for extended periods and lift 30+ pounds regularly

• Visual merchandising or store operations experience

Preferred qualifications:

• Experience coordinating across multiple locations or managing remote fulfillment operations

• Familiarity with budget tracking and sales reporting in a retail environment

Schedule: M-F 8AM-5PM

Location: Redwood City,CA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site –Redwood City, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.