Manager of Medical Recuperative Care

• Work in alignment with the company’s mission and values: integrity, ownership, passion, pride, respect, positive energy and drive toward goal attainment.

• Serve as a model representative of IF’s mission and vision to stakeholders

• Provide optimal client centric care to overcome any Social Determinants of Health
• Verify all tasks requested by Funders are completed.
• Have the capacity to provide and train others in a culturally and linguistically competent manner.
• Monitor high acuity client for ongoing medical or behavioral health complications.
  • Review and supervise complex cases and act as the lead contact for clients or provider inquiries/concerns in obtaining appropriate care for the clients.
• Oversee and manage the successful Medical Oversight and Monitoring of the Medical Coordination Department for assigned locations/ regions to the standard.
  • Medical Oversight and Monitoring include but limited to the following:
  • Medication Review and Education
  • Health care education
  • Self-care instructions and education
  • Making appointment with healthcare providers
  • Accessing treatment and health care at appropriate points of care
  • Linkage to services
• Verify initial data collection to ensure clients discharge from hospital or referring agency was appropriate and all needs for the continuation of care can be addressed successfully.
• Maintain ongoing tracking and appropriate documentation on client services to promote team awareness.

• Identify and utilize cultural and community resources.
• Establish and maintain relationships with identified service providers.
• Answer inquiries from clinical teams and patients, provide information, and resolve complaints from the public or other agencies in regard to Medical Oversight and Monitoring.
• Utilize effective written and verbal communication skills to provide appropriate responses in a timely fashion.

Supervision and Management

• In coordination with the Site Manager, will plan, organize, direct, coordinate and supervise the operations of the Medical Coordination departments.
• Promoting confidence in employees by providing structure and organization within the company.
• Provide oversight of daily operations for the department including staffing, training, metrics, performance, and reporting.
• Supervise, direct, train and evaluate performance of all assigned staff.
  • Supervision of staff includes but limited to:
    • Performance Review’s.
    • Review and Approval of Timecards
    • Correctional Action for Misconduct.
    • Ensure Staff is preforming to standards and maintaining professional demeanor.
• Interview, suggest best candidates to hire, perform disciplinary action and performance evaluations for employees.

Administrative/Record Keeping

• Enter client information and case notes into KIPU and other documentation systems.
• Complete and update logs.
• Perform administrative tasks such as answering phones and filing paperwork.
• Prepare client reports for billing.
• Maintain proper inventory of supplies.

• Maintain confidentiality in accordance with HIPAA guidelines and IF standards.
• Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.
• Provide care utilizing infection control measures that protect both the staff and the client according to OSHA standards.

• Maintain a safe work environment.

• Prioritize individual and client health and safety.
• Be able to meet targets and work under pressure.
• Communicate any concerns and feedback to Supervisor with tact and professionalism.
• Set and maintain healthy boundaries with clients.
• Possess knowledge of medical terminology, diagnosis, and medications.
• Demonstrate the ability to maintain confidentiality of client information and work-related information/materials
• Fulfill Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance

• High School Diploma or equivalent.
• Current and non-restricted LVN or RN license in California
• 2 years of relevant experience.
• Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets.
• Valid CA Driver’s License.

Preferred:

• Home Health nursing experience and experience working with populations dealing with addiction and mental health conditions
• Bilingual in English and Spanish.
• Proficiency in Google Suite (Mail, Docs, Sheets, Calendar) and KIPU or other electronic health record systems.

Benefits:

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days of sick pay/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.