Software Architect

Senior UX DesignerWe're looking for a Senior UX Designer to lead the design of user-centered digital experiences in an enterprise environment. This role focuses on UX strategy, research, and interaction design, translating business objectives and user needs into intuitive, accessible, and scalable experiences.The ideal candidate excels at discovery, problem framing, and experience design, and can effectively bridge business goals, user insights, and product direction while collaborating across product, design, and engineering teams.Key ResponsibilitiesLead discovery efforts to define user needs, business goals, and experience opportunitiesApply Design Thinking methodologies to solve complex problems using human-centered approachesPartner with stakeholders to define and refine business requirements, experience objectives, and success metrics (OKRs, North Star Metrics)Translate insights into clear experience strategies and design recommendationsConduct and support UX research:User interviewsStakeholder interviewsUsability testingHeuristic evaluationsA/B testingAnalyze qualitative and quantitative data to generate actionable insightsAdvocate for user-centered decision-making across product teamsCreate:User journeys and experience mapsPersonas and archetypesUser flows and task flowsApply Information Architecture principles to structure complex experiencesDefine end-to-end user experiences across digital platformsDesign intuitive interaction patterns, task flows, and usability-driven experiencesCreate:Wireframes (low fidelity)Interactive prototypesIterate designs based on user feedback, research insights, and usability testingWork closely with:UI DesignersProduct OwnersDevelopersBusiness stakeholdersProvide clear design artifacts, documentation, and specifications for implementationSupport design reviews and validation sessions to ensure experience qualityEnsure experiences meet WCAG accessibility standards and inclusive design principlesAdvocate for usability best practices across all touchpointsMentor junior designers and promote UX best practicesInfluence product direction through data-driven insights and storytellingStay current with emerging UX trends, research methods, and toolsRequired QualificationsBachelor's degree in Graphic Design, Human-Computer Interaction (HCI), Interaction Design, or a related field.7+ years of experience in UX design, product design, or digital designStrong portfolio demonstrating:UX strategyInteraction designComplex problem-solvingDeep understanding of:User-centered design methodologiesInformation architectureInteraction design principlesExperience conducting and synthesizing UX researchExperience designing enterprise applications and complex workflowsExpertise with design tools such as Figma, Adobe XD, or SketchStrong communication and stakeholder engagement skillsPreferred QualificationsExperience working in Agile or Scrum environmentsFamiliarity with analytics and behavioral insights toolsExperience in enterprise or regulated industries (e.g., utilities, energy)Experience aligning UX strategies to business KPIs and product metricsKey SkillsHuman-centered problem solvingSystems thinkingResearch and insight generationInteraction and experience designStorytelling and communicationStakeholder collaborationStrategic thinkingUsability and accessibility focus