Supervisor Insurance/Billing/Collection - Surgery

Position Summary Position handles the day to day operations of providing assistance to staff working with insurance matters, supervising, advising and overseeing posting, collections, and/or reimbursement functions, and counseling patients and/or families on options for financial assistance. Location St. Louis, MO 63110 Scheduled Hours 40 Job Description Primary Duties & Responsibilities Communicates policies and educates staff on billing issues to promote efficient flow of billing process. Counsels patients on financial and other issues regarding accounts management. Advises department managers on collection issues that arise. Handles missing charge ticket list, locating missing ticket and generating another ticket if needed. Works with pharmacy for appropriate drug pricing when not available in system. Monitors and updates monthly collection totals in department. Advises affected areas on diagnoses, prices and charges for special batches. Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department. Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative. Assists IBC team with special projects. Working Conditions Job Location/Working Conditions: Normal office environment. Physical Effort Typically sitting at a desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment. Education Required Qualifications Associate degree or combination of education and experience may substitute for minimum education. Certifications/Professional Licenses No specific certification/professional license is required for this position. Work Experience Relevant Experience (5 Years) Skills Not Applicable Driver's License A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Education Preferred Qualifications No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience No additional work experience unless stated elsewhere in the job posting. Skills Accounting, Communication, Customer Service, Finance, Health Insurance, Organizing, Problem Solving, Supervisory Management Grade C11 Salary Range $58,300.00 - $90,400.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email View email address on click.appcast.io or call the dedicated accommodation inquiry number at View phone number on click.appcast.io and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Washington University in St. Louis