Manager, Courseware Standards & Innovation

At CAE, we are seeking a Manager, Courseware Standards & Innovation who will lead the development and governance of courseware standards, templates, and workflows to ensure consistency, efficiency, and quality across all training products. This role drives innovation by introducing new tools, technologies, and methodologies that enhance instructional design and learner engagement. Acting as the central authority for courseware quality systems, this role enables scalable, compliant, and high-quality production processes.

ESSENTIAL DUTIES & RESPONSIBILTIES

• Develop and maintain standardized courseware templates, development workflows, and production guidelines to ensure consistency and efficiency across teams.

• Create and enforce quality assurance checklists and review processes for instructional design and media development.

• Define best practices for learning objectives, assessments, and content structure to ensure pedagogical integrity.

• Research and implement emerging tools, technologies, and methodologies to modernize courseware and improve learner experience.

• Partner with the courseware development pod resources to embed standards and innovation into daily workflows.

• Monitor industry trends, learner feedback, and performance data to refine standards and introduce new approaches.

QUALIFICATIONS AND EDUCATION

• Bachelor's/Master's in Instructional Design, Learning Sciences, Educational Technology, or HCI; ID certifications (e.g., ATD, eLearning Guild) beneficial

• 8-12 years in L&D/courseware; 3-5 leading standards/templates/workflows.

SKILLS AND EXPERIENCE

Core & Functional Skills

• Template architecture (storyboards, scripts, media specs)

• Workflow design & process mapping (from intake to deployment)

• Quality systems (checklists, peer reviews, QA sign-off)

• Instructional design standards (objectives, assessments, sequencing)

• Innovation scouting (tools, methodologies, pilots, A/B tests)

• Strong proficiency in English is required for this role
• Ability to travel up to 25% as needed.

Tools & Software Experience

• Authoring: Articulate 360, Captivate, Rise, Lectora, iSpring

• Asset tools: Adobe CC (Illustrator, After Effects, Audition), Figma

• LMS packaging & compliance (SCORM 1.2/2004, xAPI)

• Knowledge base & SOP tools (Teams, SharePoint)

• Accessibility & UX tools (WCAG, contrast analyzers, heuristic evaluation)

• MS Office suite and modern business-enabling tools

Soft Skills

• Change enablement & coaching

• Cross-functional facilitation (ID, media, engineering)

• Continuous improvement mindset (Lean, Kaizen)

• Documentation clarity and standards evangelism

• Diplomacy in enforcing compliance and standards

Other Experience, Skills, & Competencies

• Familiarity in aviation, particularly business aviation;

• Experience in working with Training and Development teams and delivering training products to global audiences and/or formal adult learning development experience;

• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills;

• Demonstrable experience of working and communicating with various levels, both within and outside the company, including senior management, technical staff, and end users;

• High-level attention to detail and accuracy, excellent organizational skills;

• Maintain corporate governance and regional communication to the satisfaction of CAE internal stakeholders;

• Support strategic initiatives being Customer-facing representing the Company in a positive regard;

• Strong analytical, facilitation and problem-solving skills, identify problems and trends, and develop effective solutions and strategies;

• Experience managing consultants and suppliers, negotiating SOW and contracts;

Benefits:

• Comprehensive medical, dental, vision, and EAP plans.

• 401(k) and employee stock purchase programs with CAE match.

• Generous paid time off, including vacation and parental leave.

• Companypaid life insurance, AD&D, shortterm disability, and caregiver support.

• Optional benefits including legal coverage, dependent life insurance, pet insurance, and flexible spending accounts (FSAs).

• Programs supporting employee wellbeing and worklife balance.

Physical requirements include:

• Occasionally climbing ladders, stairs, scaffolding, ramps, or poles.

• Moving through tight or confined spaces as needed.

• Remaining stationary (sitting or standing) for extended periods.

• Occasionally lifting or adjusting items up to 50 lbs.

Chez CAE , nous recherchons un(e) Responsable des normes et de l'innovation en matiere de supports pedagogiques (Courseware Standards & Innovation Manager) . Ce poste est responsable de la definition, du developpement et de la gouvernance des normes, modeles et processus de production des supports de formation afin de garantir la coherence, l'efficacite et la qualite de l'ensemble des produits de formation. Le role favorise l'innovation en introduisant de nouveaux outils, technologies et methodologies visant a ameliorer la conception pedagogique et l'engagement des apprenants. En tant qu'autorite centrale des systemes de qualite des supports pedagogiques, ce poste permet des processus de production evolutifs, conformes et de haute qualite. Les principales responsabilites incluent :

• Developper et maintenir des modeles standardises de supports pedagogiques, des flux de travail de developpement et des lignes directrices de production afin d'assurer la coherence et l'efficacite entre les equipes
• Creer et appliquer des listes de controle d'assurance qualite ainsi que des processus de revue pour la conception pedagogique et le developpement des medias
• Definir les meilleures pratiques relatives aux objectifs pedagogiques, aux evaluations et a la structuration des contenus afin de garantir l'integrite pedagogique
• Rechercher et mettre en uvre des outils, technologies et methodologies emergents pour moderniser les supports de formation et ameliorer l'experience apprenant
• Collaborer avec les equipes de developpement des supports pedagogiques (pods) afin d'integrer les normes et l'innovation dans les processus operationnels quotidiens
• Suivre les tendances du secteur, les retours des apprenants et les donnees de performance afin d'ameliorer les normes existantes et d'introduire de nouvelles approches

Qualifications minimales

• Diplome de licence ou de master en ingenierie pedagogique, sciences de l'apprentissage, technologies educatives ou interaction homme-machine (HCI)
• 8 a 12 ans d'experience dans le domaine de la formation, du developpement des apprentissages (L&D) ou des supports pedagogiques
• 3 a 5 ans d'experience dans la definition ou la gestion de normes, de modeles et/ou de flux de travail de production
• Maitrise des standards de conception pedagogique (objectifs, evaluations, sequencement des contenus)
• Experience en conception de flux de travail et en cartographie de processus, de la demande initiale jusqu'au deploiement
• Experience des systemes qualite (listes de controle, revues par les pairs, validation QA)
• Maitrise des outils de creation de contenus pedagogiques (Articulate 360, Captivate, Rise, Lectora, iSpring)
• Experience avec les outils medias et graphiques (Adobe Creative Cloud, Figma)
• Connaissance des standards LMS et de conformite (SCORM 1.2/2004, xAPI)
• Experience avec les outils de documentation et de procedures (Teams, SharePoint)
• Connaissance des principes d'accessibilite et d'experience utilisateur (WCAG, outils d'analyse de contraste, evaluation heuristique)
• Maitrise de la suite Microsoft Office et des outils numeriques professionnels
• Excellentes aptitudes en communication orale et ecrite (francais et anglais) : La maitrise de l'anglais est requise pour ce poste, car il implique la participation a des reunions et projets ayant une portee internationale, ainsi que des interactions avec des collegues ou clients situes dans d'autres provinces ou pays

Qualifications souhaitees

• Certifications en ingenierie pedagogique ou en e-learning (par exemple ATD, eLearning Guild)
• Experience dans l'identification et l'experimentation de solutions innovantes (outils, methodologies, pilotes, tests A/B)
• Experience en conduite du changement, accompagnement et coaching des equipes
• Capacite a travailler en transversal avec des equipes de conception pedagogique, medias et ingenierie
• Approche d'amelioration continue (Lean, Kaizen)
• Experience dans le secteur de l'aviation, en particulier l'aviation d'affaires
• Experience dans la conception et la livraison de produits de formation destines a des publics internationaux et adultes
• Experience dans la gestion de consultants et de fournisseurs, y compris la negociation de SOW et de contrats
• Solides competences en communication, leadership, facilitation et resolution de conflits
• Forte capacite d'analyse, de resolution de problemes et d'elaboration de solutions efficaces
• Sens aigu du detail, excellente organisation et rigueur
• Capacite a representer CAE de maniere professionnelle dans des initiatives strategiques et orientees client

Avantages

Nous avons mis en place des politiques flexibles favorisant le bien-etre et le developpement, selon l'admissibilite et les exigences du poste :

• Equipe dynamique et collaborative.
• Environnement de travail stimulant.
• Culture ou l'initiative est reconnue et valorisee.
• Possibilite de travailler sur divers projets au sein d'une equipe multidisciplinaire.
• Avantages sociaux attrayants.
• Modele de travail hybride combinant presence au bureau et teletravail.

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About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position TypeRegular Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available-contact your recruiter or email View email address on click.appcast.io if needed.

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As part of our process, we may use AIsupported tools to help review applications, with human decisionmaking at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.