Medical Assistant

Medical Assistant

Empower U Community Health Center is a Federally Qualified Health Center (FQHC) committed to improving access to high-quality, affordable healthcare throughout our community. We are seeking a compassionate, reliable, and team-oriented Medical Assistant I-II-III to join our clinical team and support the delivery of exceptional patient care. The Medical Assistant plays a vital role in ensuring efficient clinic operations and a positive patient experience.

Position Summary The Medical Assistant (MA) supports healthcare delivery by providing clinical and administrative services under the supervision of registered nurses and licensed providers. Medical Assistants are integral members of the care team and are responsible for preparing patients for examinations, assisting with procedures, maintaining patient flow, and accurately documenting services in the Electronic Health Record (EPIC).

Key Responsibilities:

• Clinical Responsibilities
• Room patients and obtain vital signs, height, weight, medical history, and medication information
• Conduct vision and hearing screenings
• Prepare exam rooms and equipment while maintaining infection control standards
• Perform EKGs, spirometry, ear irrigations, and administer injections as directed by providers
• Assist providers with examinations and procedures
• Schedule appointments, laboratory testing, and referrals
• Maintain clinic supplies and equipment
• Support patient flow and clinic efficiency throughout the day
• Administrative Responsibilities
• Enter patient documentation into EPIC on the same day of service
• Complete billing and encounter documentation accurately
• Uphold HIPAA standards and maintain patient confidentiality
• Ensure medical records and patient information are accurate and complete

Qualifications:

• High School Diploma or equivalent required
• Medical Assistant certification preferred
• Current CPR certification required or ability to obtain upon hire
• Experience in a healthcare setting preferred
• Minimum three (3) years of experience required for Medical Assistant II consideration
• Demonstrated leadership and mentoring abilities preferred for Medical Assistant III consideration
• Experience with Electronic Health Records (EPIC preferred)
• Bilingual English/Spanish or English/Creole preferred

Skills & Competencies:

• Strong patient service and communication skills
• Ability to multitask in a fast-paced clinical environment
• Attention to detail and accuracy
• Knowledge of HIPAA regulations and patient confidentiality
• Strong organizational and time management skills
• Commitment to teamwork and quality patient care
• Ability to work effectively with diverse patient populations

Work Environment:

• Clinical and medical office environment
• Regular exposure to communicable diseases, blood-borne pathogens, and bodily fluids
• Frequent standing, walking, bending, stooping, and lifting
• Ability to lift and carry up to 25 pounds
• Participation as essential personnel during emergency operations as required

Position placement and compensation will be based on qualifications, experience, certifications, and demonstrated competencies.

Why Join Empower U?

• Mission-driven organization serving underserved communities
• Opportunity for career growth through MA I, II, and III advancement levels
• Collaborative healthcare team environment
• Meaningful work making a difference in patients' lives
• Competitive compensation and benefits package

Must be able to pass a Level I and Level II Background Check as required.