Mailroom Associate

Mailroom Associate

The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc.
• Uses multiple separator sheets to organize utility bills prior to being scanned.
• Performs a manual review of utility invoices to ensure compliance with customer and department procedures.
• Separates bills which do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review.
• Meets established production quotas in a fast-paced mailroom production line environment.
• Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and files updates as received.
• Performs minor troubleshooting on the mail opening machine.
• Shows initiative in presenting problems and possible solutions to lead or supervisor.
• Maintains the work area to present a neat and professional appearance at all times.
• Works overtime as required by management to ensure timely completion of all accounts.
• Performs other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED:

• Ability to regularly lift mail trays and letter debris up to 35 pound and physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching.
• Ability to stand, bend and reach to file sheets the majority of the shift.
• Experience grasping, retaining instructions and performing at a high level of accuracy.
• Good organizational and time management skills to be able to work in a fast-paced production environment.
• Self-motivated with the ability to work under minimal supervision.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• High school diploma or equivalent required.
• Equivalent experience found in a production-oriented processing environment preferred.