Application Support Analyst

Reference 26000ARR Department Summary The Global Banking Technology & Operations Department ("GBTO") has worldwide responsibility for supplying Global Banking and Investor Solutions ("GBIS") various divisions with all the IT resources necessary for them to function under competitive conditions in terms of technological standards, service quality and cost. GBTO is composed of talented professionals who every day translate ideas into action by combining the strength of our expertise in IT with a deep understanding of investment banking. Our teams are ensuring that we deliver the service our businesses need to compete and serve Société Générale's clients. Responsibilities Responsible for applications used by traders, sales and middle office on the trading floor. Responsibility includes software releases, configuration and support of all production system components and infrastructure. Support and maintain software applications, build systems, own related processes and deliver frequent releases with high quality. Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global. Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports. Partner with global development and application support teams in New York, Chicago, Montreal, Paris, Sydney, London, Bangalore and Hong Kong. Work in follow‑the‑sun model. Extensive interaction is expected with traders, sales, supports and quants. Qualifications Comfortable working on UNIX / Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.). Experience working with relational and no‑relational databases, good SQL skills. Programming background in scripting language (TCL, Perl, Python, etc.). Understanding of the Agile and Continuous delivery. Deep understanding of the Agile and Continuous delivery (CI/CD, Jenkins, Docker, Kubernetes, etc). Knowledge of FIX and other order/rfq/trading protocols is a must. Understanding RabbitMQ. Support or DevOps experience across all stages (inception, analysis, design, runtime, maintenance and support). 8+ years experience in financial services industry. Desired / Plus Knowledge on Capital Market and Investment Banking Activities. Compensation Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience. The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, medical/dental/vision, and other benefits for fertility, wellness, student loans and commuters. Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our recruiters know. #J-18808-Ljbffr