Business Development Executive - TMT/E (BPO Services)

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Job Description - Grade Specific

Business Development Executive – TMT/E (BPO Services)

Position Overview
We are seeking a high-impact Business Development Executive (BDE) to drive growth across the Technology, Telecom, Media & Entertainment (TMT/E) sector. This role focuses on identifying, shaping, and closing large, complex Business Process Outsourcing (BPO) deals.

The BDE will build and strengthen C-level relationships, positioning a portfolio of BPO services, including Finance & Accounting, HR, Supply Chain, Contact Centers, Sales & Marketing Ops, and Automation. This is a quota-carrying role ($20M+) with ownership of bookings, revenue, and contribution margin.

This role requires working onsite 4 days per week from a Capgemini office in Atlanta, Dallas, Chicago or New York City.

We value different perspectives and individuals motivated to make an impact.

Reporting Line
Reports to VP – Business Services, TMT/E Cluster Lead

Key Responsibilities
Drive profitable revenue growth across a portfolio of TMT/E clients
Own full P&L accountability (bookings, revenue, margin)
Build and manage a strong pipeline of qualified BPO opportunities
Develop senior executive and board-level client relationships
Position and close large, strategic, outcome-based BPO deals
Originate opportunities through networking, outreach, and events
Lead end-to-end consultative BPO sales cycles and pursuits
Collaborate across global teams to deliver on client commitments
Act as client escalation point when required
Leverage TMT/E industry insight to drive transformation opportunities

Ideal Candidate
Experience selling complex, outcome-based BPO services
Background in Technology, Telecom, Media & Entertainment is beneficial
Demonstrated success closing consulting and BPO deals
Experience managing and growing client portfolios
Proven ability to meet or exceed sales targets
Familiarity with consultative and value-based selling approaches
Strong communication and presentation skills
Ability to operate in a global, matrixed environment
Comfortable working in a fast-paced, evolving sales environment
Strong attention to detail and effective time management
Willingness to travel as required

If your experience does not perfectly align with every requirement but you believe you can contribute, we encourage you to apply.

What Success Looks Like
Success requires strong strategic thinking, disciplined execution, and the ability to consistently sell high-value BPO solutions within the TMT/E sector while building long-term client partnerships.

This is a visible role requiring executive presence and ability to navigate complex deal structures. The ideal professional brings a proactive mindset, strong pipeline discipline, and collaborates effectively to deliver differentiated BPO value.

The role requires resilience, adaptability, and consistent performance, with a focus on achieving revenue, margin, and client satisfaction goals while strengthening long-term client relationships. Deliver impact daily. Make an impact.

Job Description - Grade Specific

Is able to handle deep conversations on some parts of Capgeminis portfolio and to negotiate with CxOs for strategic deals Influences Capgemini portfolio evolution through insights on clients priorities and investments Goes beyond closing deals and tries to build long term relationships with clients, acting as an advisor vs. salesperson Identifies, qualifies deals and is able to determine the set of solutions to complex or strategic issues faced by clients

The base compensation range for this role in the posted location is: $107,580 - $321,175. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice:

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers:

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. 

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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