Lost and Found Supervisor in SEA Airport

Overview ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE The Department’s functions will include but will not be limited to: Responsibilities Assist walk-in customers during business hours Maintaining and updating the Lost and Found system Maintaining L&F inventory supply Research and verifying validity of all information before release Collect lost items from Terminals and various other areas of the airport grounds Audit the daily Operations to ensure daily tasks are being completed accurately, timely, and within the carrier’s standards and guidelines Able to coach, counsel, and if required initiate termination of employee relationship and address employee relations issues Photographed and logged items Movement of Goods and Materials Receive, count, document, and secure items in a lockable container such as a safe Required Skills Good Leadership abilities Excellent focus on Customer Service and Client Satisfaction Excellent Interpersonal Skills Excellent and effective communication skills, both verbal and written Good Listening Skills Thorough knowledge of SEA-TAC Airport Operations Able to communicate effectively, both verbally and in writing Pro-active, forward thinking Well organized and strong planning skills Impeccable appearance and business presentation Dependable and reliable Possess strong self-confidence Team player Able to solve complex problems within operations Computer knowledge with Microsoft Word, Excel, PowerPoint, email, and basic typing/keyboarding Able to work independently Able to work overtime or varied hours Required Experience 18 months lost and found experience preferred Must be able to work weekends and holidays Excellent focus on customer and client satisfaction Ability and willingness to work harmoniously in a team environment Strong leadership, but stronger team player Ability to work under pressure Thorough knowledge of airport operations Able to solve problems within the operation Computer, typing experience Control the budget for labor costs and allocation Basic math Lifting, pushing, pulling, and carrying up to 70 lbs Constant interaction with passengers and management Constant telephone and computer usage Education High School Diploma or Equivalent Qualifications Good Leadership abilities Excellent focus on Customer Service and Client Satisfaction Excellent Interpersonal Skills Excellent and Effective Communication Skills, both verbal and written Good Listening Skills Thorough knowledge of SEA-TAC Airport Operations Able to communicate effectively, both verbally and in writing Pro-active, forward thinking Well organized and strong planning skills Impeccable appearance and business presentation Dependable and reliable Possess strong self confidence Team player Able to solve complex problems within operations Computer knowledge with Microsoft Word, Excel, PowerPoint, email, and basic typing/keyboarding Able to work independently Able to work overtime or varied hours #J-18808-Ljbffr Hallmark Aviation Services