Service Advisor Assistant

Now Hiring: Automotive Service Advisor Assistant Location: International BMW – West Allis WIEmployment Type: Full-TimeCompensation: Competitive pay + benefits International BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you! What You’ll Do: * Support the Service Advisors in daily operations and customer interactions * Greet clients, assist with vehicle check-in, and ensure a smooth intake process * Communicate service updates to customers via phone, text, and email * Coordinate vehicle movement between service lanes, technician bays, and the car wash * Prepare repair orders and ensure documentation accuracy * Maintain a clean, organized, and welcoming service reception area * Assist with loaner vehicle coordination and key management What We’re Looking For: * Prior automotive or customer service experience preferred * Strong communication and organizational skills * Energetic, detail-oriented, and eager to learn * Ability to multitask in a high-volume environment * Valid driver’s license and clean driving record required * Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus What We Offer: * Competitive hourly wage + performance bonuses * Full benefits package (medical, dental, vision, 401k) * Paid training and advancement opportunities * Employee discounts on parts, service, and vehicles * A team culture that values excellence and growth Join the International BMW Family Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our BMW clients expect — and deserve.