Chief Compliance Officer

Compliance Review Specialist

Responsible for completing review of citywide functions to ensure compliance with applicable Federal, State, and Local laws and regulations, and City of Denton policies, procedures, and contracts. This position is also responsible for ensuring risks are identified and minimized, resources are used economically and efficiently by assisting department directors in planning and preparing for initial and follow-up audits.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. DUTIES

• Collect, analyze, and evaluate policies, practices, and operational information to assess compliance with City policies, procedures, and contracts; and lead updates that advance the City of Denton's mission and core values.
• Strengthen and modernize internal processes by refining protocols, policies, and templates in compliance with professional and industry standards.
• Develop compliance review plans and methodologies, including but not limited to, creation of standardized internal control tools, templates, and educational material.
• Lead compliance reviews to identify risks or non-compliance, determine root cause, and document findings.
• Collaborate with internal stakeholders to create and manage effective action plans resulting from audits or compliance issues discoveries and/or compliance violations; ensure plans are compliant with applicable laws, internal policies, and terms, and influence best practice implementation Citywide.
• Aid with the promotion and communication of the compliance program; work with internal and external stakeholders to resolve non-compliance with applicable laws, regulations, internal policies, processes, and directives.
• Participate in the development and implementation of compliance training, including but is not limited to, creating an environment where employees are empowered and feel safe to raise compliance concerns, appropriate responds for individuals who raise concerns, and expectations on retaliation and the behaviors that may be perceived as retaliation.
• Conduct training that follows developed education and training plans.
• Monitor and assess contract compliance by the City of Denton and its vendors, service providers, and consultants.
• Assist in the preparation of information, reports, analysis, and presentation for City management, City Council, committees, or internal or external auditors, as appropriate.
• Perform both assigned and independent work; assist with department administrative duties.
• Facilitate information flow and follow-up between internal and external stakeholders, as needed.

SUPERVISORY/BUDGET RESPONSIBILITIES

• None.

OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Master's Degree from an accredited college or university in Ethics, Business Administration, Public Administration, Risk Management, Regulatory Compliance, or related field; and,
• Five (5) years' experience in regulatory compliance, risk management, or related field; and,
• Three (3) years' experience in management or supervisory capacity;

OR

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Knowledge of effective research-based strategies, theories, techniques, and methodologies.
• Skill in analyzing, researching, interpreting, and understanding policies, laws, and regulations and providing workable recommendations and solutions that maintain compliance.
• Skill in complex problem solving; identifying problems and reviewing related information to develop, evaluating options, and implementing solutions.
• Skill at the intermediate level, working with Microsoft Office 365, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to motivate, mentor, and train through direct and indirect influence to promote a culture of accountability, collaboration, and continuous improvement.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

CONDITIONS OF EMPLOYMENT

• Must pass a drug test, criminal history background check, employment history verification, and social security number verification.

Environmental Factors and Conditions/Physical Requirements

SAFETY

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, holidays, and weekends, as needed. Must attend regularly scheduled and special meetings.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

EEO STATEMENT The City of Denton is an equal opportunity employer. It is the City of Denton's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

ADA/EOE/ADEA This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job