Operations Manager

Position Summary The Operations Manager serves on the Store Management team, driving store execution, performance, and customer service to build consumer loyalty at CVS/pharmacy. Essential Functions Lead and manage store crews, supervising, assigning and directing activities. Communicate information to crew and supervisors in a timely manner. Support the Store Manager with action plans for operational and service improvement. Assist customers with questions, problems, and complaints; promote CVS customer service culture (greet, offer help, and thank). Required Qualifications Deductive reasoning ability, advanced analytical and computer skills. Advanced communication, leadership, supervision, and influencing skills. Ability to work a full-time flexible schedule, including early morning, overnight, weekend shifts, overtime, and urgent responses. Preferred Qualifications Experience as a retail manager or supervisor. High School diploma or equivalent. Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 hours per week. Pay Range $18.00 - $28.00 per hour. Salary depends on experience, education, geography, and other factors. Benefits Full-time position offers a comprehensive benefits package including medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, and other resources. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws. #J-18808-Ljbffr