Senior Account Manager (Temporary)

Senior Account Manager

Salary: $90,000 - $98,000 Location: Washington, D.C. or remote Work dates: June 1 - November 13, 2026 NOTE: This position is a temporary, full-time cycle hire role designed to provide additional capacity during a defined period of work. This role can start on or after June 1, 2026 and will end on November 13, 2026. This is an evergreen role that Middle Seat fills on a rolling basis as needed.

About the Role

Senior Account Manager is a key support role within our Client Services Department, designed for someone with strong online fundraising and/or digital persuasion knowledge and cross-platform digital strategy. This role is a great fit for someone who is ready to grow into full account ownership.

You'll work closely with senior leadership to help manage day-to-day coordination, client communications, and project tracking across a small portfolio of accounts. You'll learn our client service standards and SOPs inside and out, supporting the department on projects while developing the skills to lead accounts independently over time.

This is a great fit for someone who's been in a leading digital strategy role at an organization or on a campaign — and is ready to learn the ropes of client-facing account management.

This role is not part of the bargaining unit

Why Middle Seat

• Competitive salaries and great benefits
• We only work for progressive organizations, candidates, and causes
• We're a proudly unionized team — part of the Campaign Workers Guild
• Get in on the ground floor of a growing operation

Job Responsibilities:

Client Leadership

• Serve as day-to-day point of contact for 3-5 multi-service client accounts: contributing to deliverable planning, project management, and internal coordination and supporting senior leadership as needed. This includes large advocacy organizations and/or campaigns.
• Deliver clear, compelling updates to clients – presenting topline performance, key trends, and strategic recommendations – with support from senior leadership as needed.
• Support client management norms, including processes and communications.
• Lead client calls and support prep work, agendas, note-taking, and action item follow-up.
• Flag potential client issues/risks early and contribute to internal solutions.

Internal Team Leadership

• Coordinate internal staff across copy, creative, and reporting to ensure smooth execution.
• Maintain deliverable trackers, calendars, and pacing docs across service departments (email, ads, texts, etc.).
• Draft internal briefs and client-ready updates in coordination with staff from across verticals.
• Document learnings, best practices, and client documentation across accounts.

Program Management

• Grow into client ownership over time, taking on increased responsibility and leadership as skills develop.
• Own daily/weekly/monthly performance tracking for each client's program, including creating and updating projections and budget updates with input from verticals and leadership.
• Flag over- or under-spend risks to leadership with recommendations.
• Surface growth opportunities, testing strategies, and optimizations.

Departmental Support

• Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with guidance.
• Own upselling opportunities (i.e., pitching new services or scaling client budgets) within current client accounts.
• Support in external business development (creating sales and marketing materials, conducting sales research, attending client meetings, etc.)
• Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients, and help develop those materials.
• Other responsibilities as assigned.

Travel Requirements

This role requires occasional domestic travel, approximately 2-3 times per quarter, for in-person client meetings, networking opportunities, and industry events.