Senior Account Manager

Do you thrive on building long-term client relationships, delivering exceptional customer service, and being the trusted partner your customers rely on? Terra Stoneworks is seeking an experienced Senior Account Manager to serve as the primary point of contact for our builders, contractors, and homeowners throughout the countertop purchasing process. This is a highly collaborative, on-site role where you'll work alongside the team to ensure every customer receives a seamless experience from quote through installation. This opportunity is ideal for a seasoned account management professional who enjoys working in a fast-paced office environment, excels at communication, and takes pride in delivering outstanding service. Compensation and Benefits: Salary: $75,000 - $85,000 On-Target Earnings: $100,000+ Paid Time Off Medical Dental Vision Basic Life & AD&D Voluntary Life & AD&D Short- and Long-Term Disability Accident Plan Critical Illness Plan Hospital Indemnity Plan 401(k) with Company Match Paid Training Responsibilities: • • Serve as the primary point of contact for builders, contractors, and homeowners, ensuring a seamless countertop purchasing experience. • Collaborate closely with our team to deliver exceptional customer service from initial quote through to installation. • Build and nurture long-term relationships with clients, fostering trust and loyalty. • Proactively identify client needs and provide tailored solutions to enhance their experience. • Coordinate with internal teams to ensure timely delivery and installation of products. • Monitor project progress and address any issues promptly to maintain client satisfaction. • Communicate effectively with clients to keep them informed and engaged throughout the process. Qualifications: • • Experience in account management, preferably within the construction industry. • Ability to build and maintain strong, long-term relationships with clients. • Proven track record of delivering exceptional customer service and communication. • Strong organizational skills to manage multiple projects and timelines effectively. • Proficiency in preparing accurate quotes and pricing based on provided dimensions. • Experience in coordinating with internal teams to ensure efficient order processing. • Ability to proactively communicate project updates and resolve customer concerns promptly and effectively. Compensation: $100,000+ On Target Earnings

• Serve as the primary point of contact for builders, contractors, and homeowners, ensuring a seamless countertop purchasing experience. • Collaborate closely with our team to deliver exceptional customer service from initial quote through to installation. • Build and nurture long-term relationships with clients, fostering trust and loyalty. • Proactively identify client needs and provide tailored solutions to enhance their experience. • Coordinate with internal teams to ensure timely delivery and installation of products. • Monitor project progress and address any issues promptly to maintain client satisfaction. • Communicate effectively with clients to keep them informed and engaged throughout the process.

Compensation:
$100,000 per year