Technician, Machine Services

Fusion Welding Machine Technician

At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people's lives around the globe.

Join us to be part of a forward-thinking, people-centered company where your ideas and contributions truly matter.

This is your opportunity to make a real impact in a collaborative, international environment.

To apply mechanical and electronic theory in the trouble shooting, repair and/or testing of a wide variety of fusion welding machines as well as other electronic components, products and systems. Also, accurately executes repair procedures as applied to machines, products and systems of the Company. Accountable for the quality of repair and test work and accuracy of records.

Essential Duties & Responsibilities:

• Repair, modify, assemble and calibrate all types of Fusion Joining Machines
• Ensures that the proper working welding equipment is shipped to customers
• Provides technical support via telephone to customers
• Evaluates and troubleshoots the machine and notifies the supervisor or machine coordinator of the recommended course of action in repairing and/or replacement of damaged parts
• Controls and adjust the mechanical alignments, checks the calibration and recalibrate the machine if necessary
• Completes the work order and ensures the proper listing of all parts pulled out of stock
• Clarifies customer-related questions directly or via supervisor and advises the supervisor
• Keeps record on each machine and brings machine history file up to date
• Strives to improve the machine repair procedures
• Keeps all the department personnel up to date with information
• Takes care of Company tools and property
• Watches the stock levels and informs supervisor or machine coordinator when levels are low
• Supports department with training as well as local and field repairs, as necessary
• Notice frequent machine problems, reports any trends to supervisor as well as tries to find possible solutions
• Analyze component failure for specifications using various analytical equipment
• Maintain historical data and report on prescribed frequency
• Work with customer on various tasks as needed
• Manage RMAs within cycle time goals
• Provides back up 24-hour technical support, as necessary
• Domestic or international travel as required.
• Capture contact information (phone log, etc.)
• Other duties as assigned.

Desired Requirements:

• High school diploma (or equivalent), preferred
• Associate's degree in Electronics or an equivalent, a plus
• Three years' experience in electronics manufacturing in repair/analysis or related area, a plus
• Ability to drive forklift, a plus.
• Completion of fusion machine welding classes, a plus
• Proficient personal computer skills; familiar with Microsoft Office a plus.
• SAP experience a plus.

Knowledge, Skills, Training & Abilities:

• Performs all operations according to prescribed safety principles.
• Ability to work with and preserve confidential information.
• Acts as Company representative at other company locations, or at other companies.
• Follows the procedures as presented in the Employee Handbook, Etiquette Brochure, department procedures, captures contact information, and follows verbal, written or diagram instructions as provided by supervisors and managers.
• Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.
• Ability to drive with valid driver's license for valid Company reasons. Occasionally.
• Presents professional communication skills – verbal, written, e-mails.
• Knowledge of electronic theory
• Ability to read schematics, troubleshoot and repair electronic products
• Ability to drive forklift.
• Understanding of the operation of fusion machine systems
• Ability to operate electronic and calibration test and equipment

Physical Requirements:

• Ability to discern various colors (wires, electronic components, etc.).
• Ability to perform typical field activities including but not limited to:
• Ability to lift to 50 pounds. Occasionally.
• Climbing ladders.
• Using catwalks.
• Carrying equipment, tools, demo boxes, etc.
• Accessing small spaces.
• Work is performed in a controlled office and manufacturing environment
• Bending
• Reaching with hands and arms
• Standing
• Must be able to talk and hear
• Sitting more than 2/3 of the time.
• Use of hands to finger, handle, or feel over 2/3 of the time.