Patient Services Representative, Homeless Program

General Information

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Work Location: Venice, CA, USA

Onsite or Remote


Fully On-Site


Work Schedule


Monday - Friday, 8:00am - 5:00pm


Posted Date


05/28/2026


Salary Range : $30.36 - 43.49 Hourly


Employment Type


2 - Staff: Career


Duration


Indefinite


Job #


30877


Primary Duties and Responsibilities

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Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across an area from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers, and mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.


Make a difference in the community as a Homeless Program PSR. In this role you will help the low-income and homeless patients of our community based, primary health care clinics. This role will:

• Performs and completes a full range of patient registration including demographics and payer/ insurance information.
• Responsible for processing and completion of patient specialty and internal referrals in a timely manner
• Schedules and coordinates new and follow up patient appointments
• Checks in and checks out patients, ensuring a smooth flow from arrival to discharged
• Collects insurance cards and verifies insurance real time
• Scans and uploads records to the electronic health record
• Processes task in the HER on a daily basis
• Provides compassionate administrative patient service and supports staff and clinicians.
• Perform duties as assigned by supervisor.

Salary Range: $30.36 - $43.49 Hourly


Job Qualifications

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Required:

• MS Office programs, including MS Word, Excel, and Outlook.
• Ability to travel between clinic sites and have a valid California Driver's license
• Good communication skills and the ability to embrace diversity.
• Ability to effectively interact with people and develop positive relationships while being tactful, respectful, and direct in communication.

Preferred:

• 3-5 years of experience in a healthcare or medical setting
• Bilingual English/Spanish language skills
• Ability to accurately and efficiently use our HER system, and ability to use data for decision making

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.