Field Applications Engineer

Support revenue growth at all assigned accounts Develop solution architecture and presentations to expand Fortune 1000 account penetration and loyalty Map end-user customer business and partner requirements and provide optimized technical solutions Provide technical leadership in pre-sales and oversee solution implementation Engage with customers and build and maintain trust Troubleshoot system architecture and hardware/software interaction issues Manage and lead teams during field problem investigations and resolution Develop and review system solutions, technical bid responses, and presentations Work cross-departmentally to ensure customer satisfaction and timely issue resolution Build and demonstrate proof-of-concept solutions Present corporate brand, product messaging, and solutions to customers Visit on-site facilities and operations for solution integration and issue resolution Requirements Bachelor’s degree in an engineering discipline; computer engineering, electrical engineering, or computer science preferred 2+ years of related experience with Compute/Storage Server, Data Center, or IT Infrastructure experience desired Hands-on Data Center and Liquid Cooling experience is a definite plus Excellent communication skills and business sense required Strong background and experience with x86-based PC or server architecture Solid hardware system understanding and diagnostics skills Familiarity with Firmware, Linux, Windows, virtualization, storage, GPUs, AI/ML, Liquid Cooling, and data center operations is a plus Strong technical communication and leadership skills to drive investigations with engineers of multiple disciplines Ability to work effectively and independently in high-pressure environments Some travel required, up to 25% Core Competencies Demonstrates expertise in solution architecture and technical leadership, with a strong focus on customer engagement and satisfaction. Proficient in troubleshooting system architecture and hardware/software interactions, while effectively managing teams in high-pressure environments. Highest-signal resume keywords Solution Architecture Development Data Center Operations X86-Based PC/Server Architecture Technical Communication Team Leadership Hard Skills Compute/Storage Server Experience Liquid Cooling Firmware Familiarity Linux Proficiency Windows Proficiency Virtualization Skills Storage Solutions GPU Knowledge AI/ML Understanding System Diagnostics Soft Skills Excellent Communication Skills Business Sense Ability to Work Independently Trust Building Problem-Solving Certifications & Qualifications Bachelor’s Degree in Engineering Industry Keywords IT Infrastructure Data Center Technical Bid Responses Customer Satisfaction Proof-of-Concept Solutions #J-18808-Ljbffr Jobtailor