Systems Administration Supervisor / Helpdesk Lead

Systems Administration SupervisorPeraton is seeking a Systems Administration Supervisor to oversee the availability, security, and performance of mission-critical systems, while managing daily operations, staff development, and cross-team coordination. This role also serves as Helpdesk Lead, supporting a program providing data center/HPC infrastructure in support of AI processing.What You'll Do:Supervise and mentor a team of systems administrators, providing guidance on daily tasks, technical problem-solving, and professional developmentOversee installation, configuration, maintenance, and troubleshooting of servers, networks, and infrastructure.Ensure compliance with applicable security policies, procedures, and accreditation requirements (e.g., RMF, NIST 800-53)Coordinate with cybersecurity, engineering, and program management teams to support system upgrades, patches, and incident responseDevelop and enforce standard operating procedures (SOPs) for systems administration activitiesMonitor system performance and capacity, recommending improvements as neededManage scheduling, staffing, and resource allocation for the systems administration teamPrepare and maintain documentation, including system configurations, network diagrams, and operational reportsSupport audits, inspections, and compliance reviews related to system security and operationsServe as a point of escalation for complex technical issuesRequired Qualifications:Minimum of 6 years of experience (may have lead experience)Active TS/SCI clearance required with the ability to obtain a polygraphExperience and ability to triage incidents and events for effective resolutionExperience with Active Directory account and server management and monitoringExperience with monitoring and management toolsKnowledge of Backup Systems, Networking principles, and equipmentKnowledge of IT Service Management Processes and concepts with special emphasis on Incident and Event managementExperience writing technical documentation.Demonstrated ability to coordinate and manage work within a team, provide training and technical direction to team members, mentor newly assigned staff.Relevant certifications (e.g., Security+, CISSP, or equivalent DoD 8570/8140 compliance)Strong knowledge of Windows/Linux server administration, virtualization, and networkingExperience supporting classified or restricted-access systemsExcellent leadership, communication, and organizational skillsPreferred Qualifications:Prior supervisory or team lead experienceExperience supporting AI/ML infrastructure or capability programsFamiliarity with cloud environments (AWS GovCloud, Azure Government, etc.)ITIL or project management certificationPeraton OverviewPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.Target Salary Range$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law. Peraton