Director, Software Engineering - Platform & Tool Development

Become a part of our caring communityHumana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member and provider experiences. The Director, Software Engineering (Platform & Tool Development) is a senior technology leader responsible for the engineering, architecture, development, delivery, and support of Humana's Enterprise Quality Engineering (EQE) technology ecosystem, including the Enterprise Quality Engineering Platform (EQE+), AI Workspace, AI-powered engineering tools, quality engineering applications, developer enablement solutions, automation platforms, and enterprise shared services. This leader will oversee multiple engineering teams responsible for designing, developing, modernizing, and operating business-critical platforms and applications that support quality engineering, automation, AI adoption, engineering productivity, and enterprise delivery excellence. The Director will provide both strategic and hands-on technical leadership, ensuring engineering teams deliver highly scalable, secure, cloud-native solutions that meet enterprise reliability, performance, and operational excellence standards. The role requires deep expertise in modern software engineering, cloud platforms, distributed systems, AI-enabled technologies, platform engineering, and application development. The Director will partner closely with Architecture, Product Management, Quality Engineering, DevOps, Security, Data & Analytics, and business leaders to deliver innovative technology solutions that accelerate Humana's digital transformation and engineering effectiveness initiatives.Key Responsibilities Engineering Strategy & Technology Leadership Define and execute the technology vision, engineering strategy, and delivery roadmap for EQE+, AI Workspace, AI-powered engineering tools, and shared EQE applications. Drive software engineering excellence through modern architecture patterns, coding standards, engineering best practices, and operational discipline. Establish scalable technology solutions aligned with Humana's enterprise architecture and business objectives. Lead platform modernization initiatives leveraging cloud-native architectures, microservices, APIs, containerization, and event-driven architectures. Serve as the senior technical leader responsible for engineering execution, technical direction, and delivery outcomes across the EQE technology portfolio. Application Development & Platform Engineering Oversee end-to-end software development lifecycle activities including design, development, testing, deployment, operations, and continuous improvement. Lead engineering teams responsible for the development and maintenance of: Enterprise Quality Engineering Platform (EQE+) AI Workspace Quality engineering tools Developer Enablement Solutions Shared engineering services and applications Ensure high availability, scalability, performance, security, and maintainability across all platforms and applications. Drive adoption of reusable services, components, frameworks, and enterprise development standards. Lead engineering initiatives leveraging AWS and Azure cloud platforms. Establish cloud-native engineering practices supporting scalability, resiliency, observability, and operational excellence. Partner with DevOps and Platform Engineering teams to establish CI/CD pipelines and automated deployment strategies. AI Engineering & Innovation Lead engineering efforts for AI-enabled platforms, tools, and services across the EQE organization. Partner with enterprise AI teams to integrate Generative AI, Machine Learning, and intelligent automation capabilities into engineering platforms and workflows. Oversee development of AI-powered applications that improve engineering productivity, quality engineering effectiveness, and operational efficiency. Evaluate emerging AI technologies and drive adoption of innovative solutions that create measurable business value. Guide teams in implementing AI governance, security, compliance, and responsible AI practices. Technical Leadership & Engineering Excellence Provide hands-on technical leadership and architectural guidance to software engineers, technical leads, and engineering managers. Mentor teams on software development methodologies, system design, cloud technologies, AI integration, and engineering best practices. Conduct design reviews, architecture reviews, code reviews, and technical assessments. Assist teams in resolving complex technical challenges, performance bottlenecks, scalability concerns, and production issues. Stakeholder Partnership & Delivery Management Collaborate with Product Management, Architecture, Quality Engineering, Security, Operations, and Business Leadership teams. Manage engineering priorities, resource allocation, delivery commitments, and technical dependencies. Communicate engineering strategy, progress, risks, and outcomes to executive leadership and key stakeholders. Drive successful delivery of strategic technology initiatives across the EQE organization. Talent Development & Organizational Leadership Build, develop, and retain high-performing software engineering teams. Provide coaching, mentoring, and career development opportunities for engineers and technical leaders. Support workforce planning, succession planning, and organizational growth initiatives. Promote a culture of inclusion, collaboration, innovation, and continuous learning. Establish technical career paths and engineering development programs. Use your skills to make an impact Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field. 12+ years of software engineering and application development experience. 5+ years of engineering leadership experience leading large-scale software development teams. Proven experience leading development and delivery of enterprise applications, platforms, and cloud-native solutions. Strong hands-on software development experience utilizing: Java, Spring Boot, RESTful APIs, Microservices Architecture, PostgreSQL, React, JavaScript/TypeScript Extensive experience with cloud platforms including: Strong experience with CI/CD tools, DevOps practices, Infrastructure as Code, and modern software delivery methodologies. Experience developing scalable, highly available enterprise applications and shared services. Strong understanding of distributed systems, API ecosystems, event-driven architectures, and platform engineering. Excellent problem-solving, communication, stakeholder management, and leadership skills. Preferred Qualifications Experience developing AI-enabled applications, platforms, and engineering productivity solutions. Familiarity with Generative AI, Large Language Models (LLMs), AI agents, and AI-assisted software development. Experience supporting quality engineering, software testing, automation, developer enablement, or engineering productivity platforms. Experience within healthcare, insurance, financial services, or other highly regulated industries. Knowledge of Kubernetes, Docker, OpenShift, Terraform, GitHub, Azure DevOps, and modern observability platforms. Advanced degree in Computer Science, Engineering, or related discipline. Success Measures Successful delivery and modernization of EQE+ Platform, AI Workspace, and strategic EQE platforms. Improved platform reliability, scalability, security, and performance across all managed applications. Increased engineering productivity through effective AI-powered tools and engineering enablement capabilities. Successful adoption of cloud-native architectures, development standards, and modern engineering practices. High-quality, predictable software delivery through effective engineering execution and leadership. Reduced technical debt and improved system maintainability across the technology portfolio. High-performing engineering teams with strong engagement, retention, and career development outcomes. Increased innovation through introduction of AI capabilities, automation, and modern engineering solutions. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$189,400 - $260,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usAbout Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.SummaryLocation: New York, NY; Work at Home - New Jersey; Work at Home - Illinois; Work at Home - Texas; Work at Home - Massachusetts; Work at Home - Connecticut; Work at Home - KentuckyType: Full time