Human Resources Specialist

SUMMARY:

Works with limited supervision and assists in administering the Bank's employee benefits plans for both active and retired employees. Responsibilities include maintenance of HRIS database, preparation and payment of the company's medical billing, and coordination of employee wellness initiatives. Must work with the highest level of confidentiality.

CUSTOMER SERVICE SKILLS:

Willingness to provide a level of service which will clearly differentiate us from our competitors.

INTERPERSONAL SKILLS:

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Promotes the organizations' philosophy and values by ensuring quality in all assignments and being a team player by providing cross-functional support as needed.

Maintains current knowledge of legal and regulatory requirements impacting the Human Resources department, including ADA, COBRA, Equal Pay Act, ERISA, Fair Labor Standards Act, IRS Tax Code, OSHA, Unemployment Codes, Worker's Compensation Etc.

Serves as a primary point of contact for employees questions regarding benefit eligibility, coverage, claims and the enrollment process.

Partners with benefit vendors to resolve complex employee issues.

Maintains accurate employee benefits records within HRIS, payroll, and vendor systems, ensuring data integrity.

Reviews payroll deductions for insurance billings to ensure employee deductions are correct, identifies any errors and adjusts for monetary reimbursements.

Responsible for processing weekly and monthly medical billing and reporting

Administers the Bank's transportation program.

Assists with the annual benefit open enrollment process.

Assists with the coordination of employee wellness programs and initiatives

OTHER REQUIREMENTS:

Banking is a highly regulated industry, and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner..

Ability to read and interpret documents such as benefit plan documents, reports and procedure manuals.

Ability to write routine reports and correspondence

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Working knowledge of basic algebra and accounting principles with the ability to calculate figures and amounts such as commissions, proportions, percentages and volume.

Strong analytical and problem-solving skills with the ability resolve benefits-related issues. Ability to prepare reports, analyze and report issues

Communication skills - ability to interact with various employee levels within the organization as well as third party vendors

Excellent time management skills.

Excellent organizational skills with the ability to manage multiple priorities, deadlines, and administrative processes simultaneously.

Strong customer service orientation and the ability to build working relationships with employees, retirees and vendors.

Proficient in Microsoft Office products including excel, word and outlook

Ability to become proficient using Human Resource Information Systems (HRIS), and web-based applications

Associates degree in Human Resources, Business Administration or Accounting preferred.

Minimum of 2 years of experience in benefits administration preferred.

Minimum of 3 years of experience with related office/clerical work required.