Retail Sales Associate

Job TitleJob ResponsibilitiesDrive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activitiesProvides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interest and needsMaintains knowledge of Lands' End website navigation and leverages this option for customer solutions when the product is not available in the storeProcesses customer transactions efficiently using the POS and online systems include sales, returns, exchanges, etc. in accordance to authorized procedureMaintains knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate salesPerforms markdown and other promotional activities as neededResponsible for stock replenishment and adhering to visual brand standardsQualificationsExcellent selling skillsAbility to communicate effectively with customers and fellow employeesAbility to receive feedback and take action when appropriateAbility to follow written and verbal instruction and meet deadlines on projects/tasksFlexibility and adaptable to changeKnowledge of Lands' End merchandise is strongly preferredAvailability and flexibility to work varied hours to support the needs of the businessAbility to stand for long periods of timeAbility to lift boxes up to 40 lbs.Must have weekend availability as neededEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.