Veterinary Assistant

Veterinary Assistant The Veterinary Assistant supports veterinarians and veterinary technicians in ensuring quality veterinary care, advocating for pets, educating clients on pet health, and maintaining a safe hospital environment. Essential Responsibilities and Tasks Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and maximize productivity. Communicate with veterinarians, veterinary technicians and other associates to maintain patient flow. Provide professional, efficient and exceptional service at all times, including performing or preparing procedures that do not require veterinarian or veterinary technician assistance. Support prep work for procedures, ensuring client and pet comfort, monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and related issues. Collect relevant information and history from clients and maintain proper and complete medical charts. Ensure safety of pets, clients and associates by using safe restraining techniques, following standard protocols, and keeping treatment areas, exam rooms and labs clean, sterile and organized. Assist with surgery as applicable. Utilize technical skills within state practice acts and NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Perform additional assigned duties as required. Five Principles Quality: The consumer is our boss, and quality is our work and value for money is our goal. Responsibility: Individuals demand total responsibility; as associates, we support the responsibility of others. Mutuality: A shared benefit endures. Efficiency: Use resources fully and avoid waste. Freedom: Freedom to shape the future and profit to maintain that freedom. Hiring Qualifications and Competencies Action Oriented, Customer Focus, Listening, Peer Relationships, Personal Learning. Ensure medical quality, effective communication, drive for results. Priority setting, ability to multi‑task, strong communication skills, organizational ability, problem solving skills, client service skills, intellectual and mathematical ability, computer skills. Special Working Conditions Ability to work at a computer for long periods. Comfort around pets (dogs, cats, birds, reptiles, etc.). Work may require more than 40 hours per week; includes weekends and evenings. Requires ambulation, standing, walking, stooping, kneeling, crouching, climbing, and ability to lift or carry up to 50 pounds. Good hand‑eye coordination, arm‑hand‑finger dexterity, visual acuity. Exposure to a variety of pets, anesthesia, radiation, biological hazards, medication/controlled substances. Experience, Education & Training Certificate of completion from a NAVTA approved Veterinary Assistant program or equivalent education, training and experience. High school diploma or equivalent preferred. At least 18 years old to perform duties involving radiography. One year related experience required; customer service preferred. Pay Range $15.19 – $19.41 hourly, determined by experience, skill level and location. Benefits Comprehensive Medical, Dental, and Vision Insurance. Generous Retirement Plans (401(k) and Roth) with company match. Paid Time Off and Holidays. Top‑Tier Mental Health and Well‑Being Resources. Associate Life Insurance, Supplemental Life Insurance. Company‑Paid Short‑Term and Long‑Term Disability. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Paid Parental Leave. Continuing Education Allowance. Family Support Resources, Back‑Up Child and Elder Care. Fertility and Family Building Support. Digital Exercise Therapy. Voluntary Protection Benefits. Legal Plan, Identity Protection. Commuter Benefits. Free Optimum Wellness Plans for Pets. Exclusive Discounts. About the Company Banfield is a community of caring people dedicated to a better world for pets. We foster an inclusive environment where associates can be themselves and where health and well‑being are a priority. #J-18808-Ljbffr Medical Management International, Inc.