Onsite IT Operations Lead - Server Support & Growth
CGS (Computer Generated Solutions)
CGS (Computer Generated Solutions) in Tampa seeks an Operations Manager to lead a high-volume IT Server Support organization of 30–100 agents and 4–8 team leaders. The role emphasizes a strong technical foundation, people leadership, and driving SLA attainment. You will own daily onsite operations, set KPIs, conduct performance reviews, and partner with engineering to improve server reliability and tools. This is a hands-on, data-driven leadership position with growth opportunities. #J-18808-Ljbffr CGS (Computer Generated Solutions)
Vacancy posted 3 days ago
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