Senior Coordinator, Executive Support

Job Description

Job Description

Title : Senior Coordinator, Executive Support 

Team : Chief Executive Officer's Office 

Location : Hybrid in Chicago (IL)

Employment Type : Full-time 

FLSA Classification : Non-Exempt 

Start Date : ASAP 

About Braven

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.  

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

To learn more, take a look at Braven’s Jobs Report.

About the Role 

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Coordinator, Executive Support, who will provide executive support and constituent relationship management support to two senior leaders, with the potential to support additional leaders if needed. As a member of the Office of the Chief Executive Officer (CEO), this person will help identify opportunities to standardize and enhance the quality of our leaders' administrative support and assist with the daily operations of their regional hub as needed. 

This role is on the Office of the CEO team and reports directly to the Director, Executive Support. 

What You’ll Do

Support Senior Leaders (85%). 

• Provide administrative support to multiple executives, including scheduling in-person meetings and conference calls and managing their calendars.
• Responsible for travel logistics, including booking flights, trains, rental cars, and hotel rooms, and ensuring all travel details are confirmed for your executives.
• Facilitate weekly team joint check-in meetings to align on the executive’s priorities and goals, utilizing Asana to allow for cross-team collaboration as needed.
• Facilitate regular touchpoints with your executives to discuss urgent items.
• Coordinate logistics for meetings, including managing attendee invitations and responses, preparing and printing materials, arranging catering and travel, and overseeing on-site operations. 
• Enter stakeholder data and project details into Salesforce.
• Assist executives with managing their email inboxes, as needed, including finding missing receipts. 
• Ensure timely, professional correspondence to internal and external stakeholders, and project-manage correspondence before and after meetings.
• Manage regional and/or national Board meeting logistics, including scheduling and preparation of materials as needed. This may require travel to the region to provide on-site support. 
• Execute or assist with ad hoc projects and tasks across the organization (Team Step Backs, Braven Summit, All-Staff Retreat, etc.)

Other Duties As Needed (15%)

• Provide backup to the Operations team as needed, including but not limited to receiving catering orders and packages and requesting office supplies.
• Other duties as assigned. 

Requirements

Minimum Requirements

• At least two (2) years of administrative experience, including calendar management 
• Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint) and G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets, and Gmail) required

Preferred Qualifications 

• Strong critical thinking, written, and interpersonal communication skills 
• Ability to flawlessly manage multiple projects concurrently and independently 
• Strong professional judgment and maturity; sensitivity in managing confidential information, and the ability to exercise discretion 
• Strong customer service ethic.
• Seeks out feedback, is receptive to feedback given proactively, and actively uses it to improve 
• Interacts comfortably and authentically with people who have a range of identities, personalities, and ways of operating.
• Ability to effectively manage up to ensure the timely completion of projects and tasks 
• Stays focused on the objective and solutions when things are ambiguous or changing. 
• Bachelor’s degree or equivalent experience. 
• Proficiency in Salesforce, Zoom, Jira, Asana, Slack, and online travel booking.
• Adaptability to new systems and project management software (Asana, etc.).
• Extraordinary organizational skills and attention to detail.
• Demonstrated commitment to building strong, welcoming cultures that help develop others.
• Exemplification of Braven’s core values.
• Experience that has informed your belief in Braven’s mission and has prepared you to work with or for Braven’s student Fellow population.

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Work Demands

• Ability to work in person in a Braven office. 
• 10-20% travel for team meetings and all-team retreats.
• Physical requirements: ability to lift 20 lbs. 

Additional Requirements

• Authorized to work in the U.S.
• Braven doesn’t offer employment visa sponsorship.

Application & Interview Process

While the interview process may vary slightly, the general process will be:

• Phone screen with Talent Team member
• Performance Task
• Interview with Hiring Manager
• Panel Interview with Key Partners
• Reference Checks

Benefits

Compensation and Benefits

Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.

Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges are set by geographic market. The salary range for this role in Chicago is $47,500-$58,700. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt, and benefits eligible position where you will be working at 100% capacity.  

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: 

• Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
• Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
• Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
• Coverage of 85% of health insurance premium for employee and dependents
• 12 weeks of paid parental leave
• A one-month paid sabbatical after 4 years on staff

Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe that our total rewards package matches what they are looking for in their next opportunity are encouraged to apply. 

Location

We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hub: Chicago. Due to the nature of their roles, members of the Office of the CEO may be required to report to the office on additional days (as needed) to best support the CEO and Alignment Team priorities. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.  We encourage talented individuals of all backgrounds to apply.