Desktop Support

Description

We are seeking a hands-on Desktop Support Technician to provide on-site technical support within a fast-paced manufacturing environment. This role is responsible for supporting desktop hardware, mobile devices, printers, production systems, and core IT infrastructure that enable daily manufacturing and business operations. The ideal candidate is a strong troubleshooter who can work independently, prioritize critical issues, and deliver responsive support to both production floor and office personnel. This position offers exposure to desktop support, network administration, inventory management, and manufacturing technologies in a highly visible, customer-facing IT role.

Key Responsibilities

• Provide on-site desktop and technical support for manufacturing and office environments
• Install, configure, deploy, and maintain desktop computers, laptops, workstations, mobile devices, and peripherals
• Support Windows 11 operating systems and related applications
• Troubleshoot and resolve hardware, software, network, and connectivity issues
• Provide break/fix support for end-user devices, network infrastructure, and server-related issues
• Support production personnel and office staff with technical issues involving computers, printers, phones, and other workplace technologies
• Configure and maintain user accounts and permissions within Active Directory
• Assist with the administration and maintenance of network servers and supporting infrastructure
• Support industrial and production printers, including troubleshooting and maintenance activities
• Provide support for RF scanners, mobile devices, and workstation PCs used throughout manufacturing operations
• Install, replace, and troubleshoot network-connected devices and peripherals
• Manage hardware inventory, asset tracking, and equipment lifecycle processes
• Coordinate e-waste disposal and ensure compliance with company asset management policies
• Document issues, resolutions, and technical procedures as required
• Perform other IT support duties and special projects as assigned

Required Qualifications

• Experience providing desktop support, technical support, or IT support in a manufacturing, distribution, or enterprise environment
• Strong troubleshooting and problem-solving skills across hardware, software, and networking technologies
• Experience supporting Windows 11 environments
• Knowledge of Active Directory account administration
• Experience supporting printers, mobile devices, computers, and peripheral equipment
• Understanding of networking fundamentals and basic server administration concepts
• Strong customer service and communication skills
• Ability to work independently and respond effectively to high-priority issues
• Excellent organizational skills and attention to detail
• Ability to manage multiple competing priorities in a fast-paced environment

Essential Skills

• Technical Support
• Desktop Support
• Windows 11
• Active Directory
• Hardware Troubleshooting
• Network Troubleshooting
• Printer Support
• Mobile Device Support
• RF Device Support
• Inventory Management
• Asset Tracking
• Customer Service
• Incident Resolution

Job Type & Location

This is a Contract position based out of Columbus, OH.

The pay range for this position is $23.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Columbus, OH.

This position is anticipated to close on Nov 10, 2026.

This is a fully onsite position in Columbus,OH.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.