Service Desk Analyst
States of Guernsey
All Services Working & Retiring Jobs & work Bailiwick Vacancies Service Desk Analyst Service Desk Analyst C5 Alliance Full time Ref: 20261461 Opened: 01/09/2026 Closes: 01/10/2026 We have an opportunity available for a Service Desk Analyst to join our Guernsey team. We're welcoming applications from individuals who are ready to launch their journey into the world of technology or take their existing career to the next level. The role involves providing first-line support to C5 clients, ensuring that Service Level Agreements are met and offering a point of contact to log and manage reported issues. This includes both reactive support and proactive problem management and trending to identify common issues for root cause resolution. Additionally, the role involves reporting and auditing calls logged within the Service Desk system to guarantee clarity, timely updates, and quality. Call: 01534 510100 Email Visit Website #J-18808-Ljbffr States of Guernsey
Vacancy posted 6 days ago
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