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Tier 1 IT Support Analyst: PTO + 401(k)

HumanTouch

Humantouch-LLC in Arlington, VA is seeking a Tier 1 Customer Service Analyst to provide on-site first-line IT support for a government client. You will document incidents, troubleshoot basic hardware/software, and assist with onboarding/offboarding tasks while maintaining knowledge base updates. The role requires strong communication skills and the ability to work a 6 AM–7 PM shift, Monday through Friday. This position currently has no active openings but we welcome inquiries for future #J-18808-Ljbffr HumanTouch

Vacancy posted 2 days ago
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