Tier 1 IT Support Analyst: PTO + 401(k)
HumanTouch
Humantouch-LLC in Arlington, VA is seeking a Tier 1 Customer Service Analyst to provide on-site first-line IT support for a government client. You will document incidents, troubleshoot basic hardware/software, and assist with onboarding/offboarding tasks while maintaining knowledge base updates. The role requires strong communication skills and the ability to work a 6 AM–7 PM shift, Monday through Friday. This position currently has no active openings but we welcome inquiries for future #J-18808-Ljbffr HumanTouch
- Ignite IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role provides first‑line technical support to end... ...Position is 100% on‑site Benefits 401(k) with matching Dental insurance Flexible...SuggestedCasual workWork at officeRemote workFlexible hours
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director... ...Comprehensive Benefits Package: ~401(k) with employer contribution ~ Health... ...paid life insurance ~ Paid time off (PTO) and holidays ~ Employee referral...SuggestedFull timeWork at officeRemote workRelocationMonday to FridayShift work$30.44 - $41.18 per hour
...None Job Family: Technical Support Services Job Qualifications... ..., Information Technology (IT) Support, Problem Resolution... ...AN IMPACT: Provide routine Tier 1 technical support to onsite and... ...options, a vision plan, and a 401(k) plan offering the ability to...SuggestedHourly payFull timeTemporary workPart timeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work$35.04 - $47.4 per hour
...None Job Family: Technical Support Services Job Qualifications... ..., Information Technology (IT) Support, Microsoft Office... ...IMPACT: Provide independent Tier 1 technical support to diagnose... ...options, a vision plan, and a 401(k) plan offering the ability to...SuggestedHourly payFull timeTemporary workPart timeWork at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- ...Answer calls coming into the Tier 1 Help Desk by the third ring.... ...answered. Ability to provide Mobile Support, adding and deleting users to... ...and innovative, people‑first IT solutions. IntelliDyne has... ...shadowing Medical, dental, vision, 401(K) with company match Flexible...SuggestedLocal areaImmediate startFlexible hours
- ...transformation company supporting national defense... ..., enterprise IT infrastructure,... ...Overview The Tier 2 IT Support... ...s National Tier 1 Service Desk and... ...Support Center Analyst; Microsoft 365 Certified... ...insurance, 401(k), flexible... ...leave (including PTO and parental leave...Work at officeLocal areaRemote workFlexible hoursShift workNight shiftAfternoon shift
- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible... ..., and connectivity issues. Responsible for supporting end users with software and hardware...Work at officeRemote work
- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
- Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career... ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ..., troubleshooting, and maintenance of IT systems. Provides first-level problem...Work at officeLocal areaRemote work
- ...solutions and mission support to federal agencies across... ..., cybersecurity, and IT modernization to solve... ...Title: Technical Support Analyst (Tier II) Location: Onsite (... ...and life insurance 5% 401(k) company matching... ...options Paid holidays and PTO Accrual Plans Paid Parental...Full timeWork experience placementWork at officeFlexible hours
- Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
- Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers with space-based broadband communication services. The operator will triage and resolve technical issues while managing inbound service desk communications across multiple channels...
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold Active...Full time
- General Dynamics Information Technology is seeking an IT Mart Tech Support Professional to provide Tier 1 and Tier 2 technical support for hardware and software, including account management in Active Directory and initial mobile/laptop support. You will greet customers...
- A technology support company is seeking a reliable Junior Service Desk Technician to provide first... ...customer service. Candidates should have 1-3 years of experience and strong problem-... ...insurance, along with professional development assistance. #J-18808-Ljbffr Ignite IT
- ...brings over 2 decades of experience and expertise in facilitating IT transformation within industries ranging from higher... ...are hiring for the following position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity; preferred candidate...Remote work
- ...highly experienced and motivated Service Desk Tier 1 Lead Location: Washington, DC ... Hybrid work model with a combination of onsite support at the client site and approved telework... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal Government clients...Local areaRemote work
$60k - $65k
...millions. Overview The Technical IT Support Specialist, Associate is responsible for providing Tier 2 IT support to end-users within... ..., including Personal Time Off (PTO), medical, dental, vision, supplemental... ...future; therefore, we offer a 401(k) Retirement Plan, which includes...Temporary workWork experience placementRemote workFlexible hours$105.3k - $190.35k
...Modernization sector is seeking an experienced SME Service Desk Analyst (Tier 1) to support the delivery, enhancement, and adoption of enterprise data... ..., and communication skills. Strong understanding of IT service management (ITSM) principles and practices. Excellent...- ...motivated Service Desk Agents, Tier 2. Multiple positions... ...with a combination of onsite support at the client site and approved... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government... ...training. Benefits 15 days of PTO. 11 paid federal holidays....Local areaRemote work
- ...Washington, DC Occasional support at facilities in... ...and advanced Tier II/Journeyman Help Desk... ...Apple Certified IT Professional AWS... ...information. 41 CFR 60-1.35(c) About The... ...reimbursement • Competitive 401(k) plan •... ...Paid Holidays!! • 15 PTO Days! • Veteran Hiring...For contractorsFor subcontractorWork at officeWorldwide
$100k
...Reston, VA Only open to 1 job; this is not a 2nd... ...Desk Technician-FSP to support a federal program based... ...equivalent combination of IT training and practical experience... ...vision, Paid Time Off (PTO), 401(k), sick leave if required... ..., Office365, Help desk, Tier 1, Admin Seniority...Full timeShift workAfternoon shift- ...re not actively hiring for a Tier 1 Customer Service Analyst at this moment, we’re always... ...to connect with talented IT Specialists. If you’re interested... ...first-tier customer-facing support for tickets received via... ...Dental and Vision Coverage401(k) MatchingPTO #J-18808-Ljbffr...For contractorsRemote workShift work
- ...ActioNet is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in Washington, DC.... ...training and mentoring for Tier 1 and Tier 2 support staff. ~... ...~Life and AD&D Insurance ~401(k) Savings Plan ~Education and Professional...Full timeRemote work
- ...benefits, aggressive PTO, and the... ...Benefits HSA & FSA Plans 401(k) 401(k) matching Competitive... ..., Arlington, VA, 1-2 days/week and... ...escalated from Tier I and Tier II support teams. Investigate... ...and other IT teams for resolution... ...Production Support Analyst role. Strong problem...Full timeWork from homeFlexible hours2 days per week1 day per week
- ...focus on end-to-end managed IT services, including... ...application development, DMI supports public sector agencies... ...DMI, LLCis seeking a Tier 3 System Administrator Lead... ...analysis for Priority 1 and Priority 2 server and... .... Financial - Generous 401(k) matches, life and...
$85k - $90k
...IT Help Desk Specialist Digital Consultants is... ...for a proposed contract supporting the Congressional Budget... ...specialists will provide advanced Tier II front-line support... ...: ~ Paid Time Off (PTO) ~ Group health plans... ...benefits ~401(k) plan with company matching...Permanent employmentFull timeContract workH1bWork at officeImmediate startFlexible hours- ...first-level troubleshooting support, problem resolution and... ...viewed by Service Desk Analysts and by the user... ...Escalate tickets to Tier II/Tier III Technicians... ...higher education degree in IT related field are required... ...troubleshooting skills. ~1-2 years' experience in...Work at officeRemote workWeekend work
- Revolutional is seeking a Technical Support Analyst (Tier II) to work onsite in Washington, D.C. The... ...requires maintaining and securing enterprise IT systems while providing comprehensive... ...including medical, dental, and 401(k) matching. #J-18808-Ljbffr Revolutional
$55k - $72k
# Network Support TechnicianInserso CorporationFull... ...onsite and remote Tier 2 support that... ...resolution of user IT issues to minimize downtime... ...experience.* 1+ years’ of IT-related... ...and AD&D Insurance; 401(k); Company-Paid Holidays... ...and Paid Time Off (PTO) for vacation/personal...Full timeTemporary workLocal areaImmediate startRemote workWorldwideNight shift
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